Guest Experience F&B Team Member

RBH Hospitality Management Ltd; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted room rates

Birthday holiday

Maternity/adoption & shared parental?e

Course Sponsorship

Refer a Friend £250 referral scheme

Flexible working arrangements

Wagestream

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management Ltd is seeking a friendly Food & Beverage Team Member at The Edinburgh Grande's Lady Libertine venue. You will welcome guests, take orders, and serve with style, helping to maintain high presentation standards across all dining areas.

You will work closely with kitchen and bar teams, supporting peak-time service and ensuring guests enjoy a seamless experience with attentive, professional service and a positive attitude.

Qualifications

• Friendly, professional approach with a passion for creating positive guest experiences.
• Food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication with guests and colleagues.
• Keen eye for detail in order accuracy and food presentation.
• Team-focused and ready to support others to keep service flowing.
• Flexible and energetic to thrive in peak times.

Responsibilities

• Welcome guests with a warm smile and attentive service from start to finish.
• Take and process food and drink orders, noting special requests.
• Serve foods and beverages with care and maintain high presentation standards.
• Set up, clean and reset tables and service areas for a welcoming dining space.
• Prepare beverages, including basic barista duties and non-alcoholic drinks.
• Assist with stock and inventory to keep dining areas well supplied.
• Uphold hygiene and safety standards in a spotless workspace.
• Collaborate with kitchen and bar teams to ensure smooth service.

Job description

RBH Hospitality Management Ltd is seeking a friendly Food & Beverage Team Member at The Edinburgh Grande's Lady Libertine venue. You will welcome guests, take orders, and serve with style, helping to maintain high presentation standards across all dining areas.

You will work closely with kitchen and bar teams, supporting peak-time service and ensuring guests enjoy a seamless experience with attentive, professional service and a positive attitude.