F&B Team Member — Guest Experience Champion

The Edinburgh Grand, A Luxury Collection Hotel; City of Edinburgh; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday holiday

Enhanced maternity, adoption & shared父

Course Sponsorship

Refer a Friend scheme (£250 referral)

Flexible working arrangements

Wagestream

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management, owner of The Edinburgh Grand, invites applications for a Food & Beverage Team Member at Our Lady Libertine. Join a stylish venue offering all-day dining and a vibrant bar program, with live events and dedicated guest service.

You’ll welcome guests, take orders, serve beverages, support kitchen and bar teams, and help maintain high hygiene and presentation standards.

Qualifications

• Friendly, professional approach with a passion for guest experiences.
• Clear communication skills to interact confidently with guests and colleagues.
• Keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting during peak times.

Responsibilities

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Take and process food and drink orders accurately, noting special requests.
• Serve food and drinks with care, maintaining high presentation standards and timing.
• Set up, clean, and reset tables and service areas, keeping the space inviting.
• Prepare and serve beverages, including basic barista duties and non-alcoholic options.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards in a spotless workspace.
• Work closely with kitchen and bar teams to deliver a seamless service.

Skills

Friendly demeanor

Communication skills

Team player

Flexible

Job description

RBH Hospitality Management, owner of The Edinburgh Grand, invites applications for a Food & Beverage Team Member at Our Lady Libertine. Join a stylish venue offering all-day dining and a vibrant bar program, with live events and dedicated guest service.

You’ll welcome guests, take orders, serve beverages, support kitchen and bar teams, and help maintain high hygiene and presentation standards.