Guest Experience Concierge - Part Time (Evenings/Weekends)

Buxton Crescent; Buxton; Presencial; GBP 11.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing incentives

Champneys experiences

Complimentary spa day after probation

Discounts on Champneys products

Employee assistance programme

Discounted stays for employees and fam

Descripción de la vacante

Champneys Buxton is seeking a part-time guest service host to welcome guests and deliver outstanding customer care. You will check guests in on arrival, provide tours and welcome packs, and support the Reception team to ensure a smooth stay. You should be friendly, professional and available for evenings and weekends in a busy hospitality environment.

A range of wellbeing benefits awaits you. Benefits include health and wellbeing incentives, access to Champneys experiences, spa day after

Formación

• Customer service experience or ability to provide high-quality guest care.
• Strong communication and welcoming manner.
• Attention to detail and ability to follow procedures.

Responsabilidades

• Check in guests on arrival and complete registration, tours and welcome pack.
• Support Reception and other areas to assist guests during stay or visit.
• Provide polite, friendly, and helpful interactions with guests and colleagues.
• Be available to work evenings and weekends, thrive in a customer-focused environment.
• Participate in fire drills and ensure team awareness of safety systems.

Conocimientos

Customer service

Teamwork

Attention to detail

Evenings and weekends availability

Descripción del empleo

Champneys Buxton is seeking a part-time guest service host to welcome guests and deliver outstanding customer care. You will check guests in on arrival, provide tours and welcome packs, and support the Reception team to ensure a smooth stay. You should be friendly, professional and available for evenings and weekends in a busy hospitality environment.

A range of wellbeing benefits awaits you. Benefits include health and wellbeing incentives, access to Champneys experiences, spa day after