Guest Experience Concierge – Hotel Reception

The Manor House, Moreton-in-Marsh

Moreton-in-Marsh

On-site

GBP 12,000 - 15,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

25% discount on food and drink

Tips paid weekly

Discounted hotel stays in Fuller’s

My Fuller’s benefits platform access

Healthcare Cash Plan after 1 year

Full induction and training

Wagestream earnings access

Job summary

The Manor House Hotel in Moreton-in-Marsh, part of Cotswold Inns & Hotels, is seeking a receptionist to welcome guests and ensure a smooth stay. You will manage check-ins, answer inquiries, and provide warm, attentive service across our busy hotel.

We offer personal development, staff discounts, tips, and access to Fuller’s benefits, with full induction and training to help you grow in a friendly, community-focused team.

Qualifications

Create a welcoming and positive first impression for guests arriving at the hotel.
Manage check-ins efficiently, especially during busy periods.
Handle various enquiries from guests with professionalism and attentiveness.
Utilise IT systems effectively to manage reservations and guest information.
Possess strong interpersonal skills and prioritise guest satisfaction.

Responsibilities

Create a welcoming and positive first impression for guests arriving at the hotel.
Manage check-ins efficiently, especially during busy periods.
Handle various enquiries from guests with professionalism and attentiveness.
Utilise IT systems effectively to manage reservations and guest information.
Possess strong interpersonal skills and prioritise guest satisfaction.

Job description

We offer personal development, staff discounts, tips, and access to Fuller’s benefits, with full induction and training to help you grow in a friendly, community-focused team.

Get your free, confidential resume review.

or drag and drop your file here.