Guest Experience Concierge — All-Year Front Desk

RGIT Australia; Weymouth; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

All-year employment

Career progression

Refer-a-friend bonus

Extra birthday day off

Wellbeing & financial support

Holiday discount

Job summary

Daish’s Holidays is recruiting a receptionist to join our front-of-house team. You’ll welcome guests, handle inquiries and help deliver a warm, efficient check-in experience.

Role includes evenings, weekends and bank holidays with flexible hours. No strict prior experience required, just a friendly, professional attitude and a passion for excellent customer service. We offer all-year employment and family-friendly benefits.

Qualifications

• Previous reception or hotel experience is helpful but isn't essential.
• Friendly, confident and passionate about providing excellent customer service.
• Able to manage multiple tasks in a busy front-of-house environment.

Responsibilities

• Welcoming guests with a friendly, professional and efficient service.
• Meeting and greeting guests and responding to their needs.
• Building rapport and creating a welcoming atmosphere.
• Responding to guest requests and ensuring a comfortable stay.
• Handling guest queries and complaints promptly and professionally.
• Maintaining a tidy reception area and handling admin duties.

Skills

Guest service

Communication

Organisation

Team player

Administrative tasks

Job description

Daish’s Holidays is recruiting a receptionist to join our front-of-house team. You’ll welcome guests, handle inquiries and help deliver a warm, efficient check-in experience.

Role includes evenings, weekends and bank holidays with flexible hours. No strict prior experience required, just a friendly, professional attitude and a passion for excellent customer service. We offer all-year employment and family-friendly benefits.