F&B Team Member — Elevate Guest Experience

The Oxford Belfry; Thame; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Discounts across The QHotelsCollection

Family & Friends discounts in The QHot

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program –Hospitali

Refer a friend scheme

Free health club membership

Job summary

The Oxford Belfry Hotel & Spa in Thame, just outside Oxford, is seeking a friendly, guest‑focused hospitality professional to work across Food & Beverage areas, ensuring guest satisfaction and brand standards.

You will stay updated on pricing and promotions to advise guests and maximise sales while delivering outstanding service in a busy, welcoming environment with modern leisure facilities and a commitment to diversity and inclusion.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Work under pressure

Job description

The Oxford Belfry Hotel & Spa in Thame, just outside Oxford, is seeking a friendly, guest‑focused hospitality professional to work across Food & Beverage areas, ensuring guest satisfaction and brand standards.

You will stay updated on pricing and promotions to advise guests and maximise sales while delivering outstanding service in a busy, welcoming environment with modern leisure facilities and a commitment to diversity and inclusion.