Guest Experience Attendant - Luxury Dining Service

Rosewood Hotel Group; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

12 complimentary room nights across RO

F&B discounts

Benefits app with monthly allowance

Volunteer day

Up to 16 weeks paid parental leave

Birthday day off

Life insurance

Enhanced sick pay

Job summary

Rosewood Hotel Group is seeking a professional Waiter to join its luxury Mayfair dining team. You will deliver flawless food and beverage service, engage guests with menu guidance, and work closely with kitchen and floor colleagues to ensure a premium guest experience.

Ideal candidates will excel in guest-centered service, upsell where appropriate, and maintain the impeccable standards expected in a Rosewood property.

Qualifications

• Deliver food and beverages to the highest standard with accuracy, presentation and timing.
• Provide thoughtful menu guidance and upsell where appropriate to enhance the guest experience.
• Maintain hospitality standards and collaborate with kitchen and floor teams for seamless service.

Responsibilities

• Deliver food and beverage service to the highest standard.
• Engage warmly with guests and offer menu guidance and upsells.
• Collaborate with kitchen and floor teams to ensure smooth service flow.
• Anticipate guest needs and adapt service to dietary or pacing requirements.
• Maintain cleanliness and table presentation to uphold luxury standards.

Skills

Guest service

Upselling

Communication

Team collaboration

Attention to detail

Job description

Rosewood Hotel Group is seeking a professional Waiter to join its luxury Mayfair dining team. You will deliver flawless food and beverage service, engage guests with menu guidance, and work closely with kitchen and floor colleagues to ensure a premium guest experience.

Ideal candidates will excel in guest-centered service, upsell where appropriate, and maintain the impeccable standards expected in a Rosewood property.