Guest Experience Associate - Room Service & F&B

Novotel London West; Greater London; Sur place; GBP 20 000 - 23 000; Plein temps

Avantages offerts par ce poste

Free meals on duty

Uniform provided and dry cleaned

Discounts for friends & family at Aror

Food and beverage discounts

Employee gifts and parties

Cycle to work scheme

Life assurance scheme

Employee assistance programme

Arora star recognition

Long service award

Merlin discounts

WageStream salary access

Introduce a friend scheme

Résumé du poste

Novotel London West is looking for a Food and Beverage Assistant to join our busy hotel team. You will serve food and drinks across our outlets with friendliness and attentiveness, ensuring guests receive a personal and memorable experience.

You will handle bills, take payments, clear and reset tables, and listen to guests to anticipate their needs. The role suits someone who thrives in a fast-paced environment and enjoys teamwork, with growth opportunities within the Arora group.

Qualifications

• Excellent communication skills.
• Ability to remain calm under pressure.
• Experience in a fast-paced hotel environment is beneficial.
• Team player with a proactive attitude.

Responsabilités

• Serve food and drinks in assigned outlets in a friendly, timely manner.
• Take orders, raise bills and take payments.
• Clear and reset tables between guests.
• Listen to guests and offer knowledgeable recommendations.

Connaissances

Excellent communication

Calm under pressure

Team player

Proactive attitude

Description du poste

Novotel London West is looking for a Food and Beverage Assistant to join our busy hotel team. You will serve food and drinks across our outlets with friendliness and attentiveness, ensuring guests receive a personal and memorable experience.

You will handle bills, take payments, clear and reset tables, and listen to guests to anticipate their needs. The role suits someone who thrives in a fast-paced environment and enjoys teamwork, with growth opportunities within the Arora group.