Guest Experience Associate - In-Store

Sainsbury's Digital, Tech and Data; Greatstone on Sea; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Employee wellbeing resources

Job summary

Sainsbury's Digital, Tech and Data is hiring for store roles focused on delivering exceptional customer service in a fast-paced environment. You may be assisting in shelves, order picking, serving customers, or selling products, with a strong emphasis on using digital tools to support daily tasks.

We value friendly, energetic team players who can adapt across the store, learn quickly, and contribute to a positive shopping experience. Right to work in the UK and 18+ eligibility are expected.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical environment.
• Committed team player, always willing to support colleagues.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology.

Responsibilities

• Putting customers first and providing thoughtful, friendly service.
• Assist with filling shelves, picking orders, serving customers or selling products.
• Use digital tools to perform tasks and enhance the customer experience.
• Help organise and move stock and keep shelves tidy and well-presented.
• Build knowledge of products, services and promotions to make helpful recommendations.

Skills

Customer service

Team player

Flexibility

Communication

Tools

Digital tools

Job description

Sainsbury's Digital, Tech and Data is hiring for store roles focused on delivering exceptional customer service in a fast-paced environment. You may be assisting in shelves, order picking, serving customers, or selling products, with a strong emphasis on using digital tools to support daily tasks.

We value friendly, energetic team players who can adapt across the store, learn quickly, and contribute to a positive shopping experience. Right to work in the UK and 18+ eligibility are expected.