Customer Experience Associate - Flexible Shifts

Sainsbury's Digital, Tech and Data; Tees Valley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discount card – 10–15%

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Employee wellbeing resources

Job summary

Sainsbury's is seeking store colleagues to join our teams across the UK. You’ll deliver friendly, efficient service, assist customers, stock shelves, and help with order picking and transactions. You’ll use digital tools to navigate tasks and enhance the shopping experience.

Ideal candidates are customer-focused, team players, and adaptable to a busy store environment. Training is provided, and opportunities to grow with the business are available.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical, high-energy environment.
• Committed team player, always willing to support colleagues.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and using new tools to improve service.

Responsibilities

• Putting customers first and making them feel valued through friendly, helpful service.
• Ready to help wherever customers need you, including filling shelves, picking orders, serving customers or selling products.
• Using and embracing digital tools to do your job well and enhance the customer experience.
• Helping organise and move stock and keep shelves tidy and well-presented.
• Building knowledge of products, services and promotions to confidently recommend to customers.

Skills

Customer service

Team player

Flexibility

Digital tools

Tools

Digital tools

Job description

Sainsbury's is seeking store colleagues to join our teams across the UK. You’ll deliver friendly, efficient service, assist customers, stock shelves, and help with order picking and transactions. You’ll use digital tools to navigate tasks and enhance the shopping experience.

Ideal candidates are customer-focused, team players, and adaptable to a busy store environment. Training is provided, and opportunities to grow with the business are available.