Guest Experience Associate — Flexible Shifts & Perks

McDonald's United Kingdom; Therfield; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday pay

Service awards

Meal allowance

Employee discounts

Job summary

McDonald’s United Kingdom is seeking a Customer Care Assistant to be the friendly face of the restaurant. You will greet customers, assist in dining areas, and support events while maintaining high cleanliness standards.

You must be capable of working across multiple shifts, including early mornings, afternoons, evenings and weekends, and you will need excellent communication and teamwork to ensure a warm, efficient service.

Qualifications

• Customer-facing role experience preferred.
• Strong communication with customers and team members.
• Ability to stay composed and friendly in a busy environment.

Responsibilities

• Greet customers and help maintain a welcoming dining area.
• Assist with events and activities to engage customers.
• Maintain high cleanliness and tidiness of dining areas and toilets.
• Communicate customer needs to the team and report satisfaction to the manager.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

McDonald’s United Kingdom is seeking a Customer Care Assistant to be the friendly face of the restaurant. You will greet customers, assist in dining areas, and support events while maintaining high cleanliness standards.

You must be capable of working across multiple shifts, including early mornings, afternoons, evenings and weekends, and you will need excellent communication and teamwork to ensure a warm, efficient service.