Guest Experience Assistant - Part-Time, Live Arts Venue

Charnwood Borough Council; Loughborough; On-site; GBP 26,000 - 27,000; Part time

Job summary

Loughborough Town Hall is seeking a Town Hall Assistant M423 to join our busy front-of-house team. You will welcome audiences, scan tickets, guide guests to their seats, and contribute to a welcoming atmosphere during performances and events.

The ideal candidate will be friendly, approachable and able to multitask while maintaining high standards of customer service. Previous hospitality experience is useful, but full training will be provided.

Qualifications

• Friendly and approachable manner with strong customer service.
• Ability to multitask and problem solve while maintaining high standards.
• Previous hospitality experience is preferable, but full training will be provided.

Responsibilities

• Scan tickets and guide guests to their seats.
• Serve drinks at the bar and assist with merchandise sales.
• Support event operations across a busy programme and help host weddings.
• Work flexible hours including evenings and weekends.

Skills

Customer service

Multitasking

Communication

Hospitality experience

Job description

Loughborough Town Hall is seeking a Town Hall Assistant M423 to join our busy front-of-house team. You will welcome audiences, scan tickets, guide guests to their seats, and contribute to a welcoming atmosphere during performances and events.

The ideal candidate will be friendly, approachable and able to multitask while maintaining high standards of customer service. Previous hospitality experience is useful, but full training will be provided.