Guest Experience Assistant - Food & Beverage

Valor Hospitality; Gloucester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Valor Hospitality is seeking a Food and Beverage Assistant to join our team in Gloucester. You will help prepare and serve food and drinks, maintain a clean dining area, and deliver exceptional guest service to ensure memorable experiences.

Ideal candidates have strong communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment. Flexible availability, including evenings, weekends and holidays, is preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and commitment to high standards.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Maintain cleanliness and organisation of dining areas in line with health & safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints.
• Support the team with setup/clear-down, restocking supplies and inventory checks.
• Assist with events and special functions coordination.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Flexibility with shifts

Job description

Valor Hospitality is seeking a Food and Beverage Assistant to join our team in Gloucester. You will help prepare and serve food and drinks, maintain a clean dining area, and deliver exceptional guest service to ensure memorable experiences.

Ideal candidates have strong communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment. Flexible availability, including evenings, weekends and holidays, is preferred.