Guest Experience Assistant — Flexible 16h, Club & Kitchen

Bada Bingo; Wakefield; Ibrido; GBP 12.000 - 18.000; Part-time

Vantaggi offerti da questo lavoro

Wellbeing app access

NHS-approved Thrive app

Apprenticeships available

Employee recognition scheme

Digital learning platform with courses

In-house training: Fire safety, Food &

Safety COSHH training

Life assurance

Pension scheme

Staff discount

Refer a Friend scheme

Descrizione del lavoro

Bada Bingo in Wakefield is hiring a Customer Assistant for a 16-hour flexible contract across 7 days, including evenings and weekends. You will support our kitchen as needed and help deliver exceptional service to customers in a lively club environment.

Join a team that values care, safety and personal growth. This role suits a people person who enjoys a fast-paced hospitality setting with a focus on customer experience.

Competenze

• Experience delivering first-class, personalised customer service in a face-to-face role.
• Outstanding communication skills adaptable to different situations.
• Experience handling cash and basic numeracy knowledge.

Mansioni

• Build rapport and relationships with Customers.
• Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard.
• Support with other duties as requested by the line manager.
• Ensure you create a Safer Gambling Environment for all Customers and Colleagues across all channels; online, in club and live.

Conoscenze

Customer service

Communication

Cash handling

Descrizione del lavoro

Bada Bingo in Wakefield is hiring a Customer Assistant for a 16-hour flexible contract across 7 days, including evenings and weekends. You will support our kitchen as needed and help deliver exceptional service to customers in a lively club environment.

Join a team that values care, safety and personal growth. This role suits a people person who enjoys a fast-paced hospitality setting with a focus on customer experience.