Guest Experience Ambassador - Front Desk

Valor Hospitality Careers - UK; High Wycombe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Rewards and Benefits

Job summary

Holiday Inn High Wycombe is seeking a friendly receptionist to welcome guests and support a smooth stay. You will be the face of the hotel, offering information about services, facilities and the local area.

The role requires a natural hospitality charm and a passion for service. Experience in a branded hotel is useful but not essential; full training will be provided. Flexible shifts include evenings and weekends, with interview discussions available.

Qualifications

• Excellent customer service skills and a friendly, proactive approach.
• Strong communication and problem-solving abilities.
• Willingness to work flexible shifts, including evenings and weekends.

Responsibilities

• Greet guests with a warm, professional welcome and help with check-in/check-out.
• Provide information about hotel services, local attractions and dining options.

Skills

Customer service

Communication

Flexibility

Hospitality

Job description

Holiday Inn High Wycombe is seeking a friendly receptionist to welcome guests and support a smooth stay. You will be the face of the hotel, offering information about services, facilities and the local area.

The role requires a natural hospitality charm and a passion for service. Experience in a branded hotel is useful but not essential; full training will be provided. Flexible shifts include evenings and weekends, with interview discussions available.