Guest-Driven Barista & F&B Assistant — Flexible Shifts

Aimbridge Hospitality; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Industry training and development

Staff discounts across hotel portfolio

Stream pay programme

Employee assistance programme

Uncapped incentives

Staff meals on duty

Free staff parking

Job summary

Aimbridge Hospitality is seeking a Food and Beverage Assistant to ensure guests have a first-class dining experience. You will greet guests, take orders, serve food and drinks, handle payments, and maintain a clean dining area while restocking supplies.

You will also assist with food preparation and collaborate across the hotel to support the wider team. Strong customer service, proactive communication, and attention to detail are essential.

Qualifications

• Customer focus and ability to deliver a positive guest experience.
• Strong communication with guests in a friendly, professional manner.
• Ability to work in a team and support colleagues across the hotel.
• Attention to detail in maintaining a clean and organised dining area.

Responsibilities

• Greet guests, take orders, and serve food and drinks.
• Handle payments and upsell where appropriate.
• Maintain a clean, well-stocked dining area and reset tables.
• Assist with food preparation and support the wider hotel team as needed.
• Work flexible shifts including nights, weekends and holidays.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Flexibility

Job description

Aimbridge Hospitality is seeking a Food and Beverage Assistant to ensure guests have a first-class dining experience. You will greet guests, take orders, serve food and drinks, handle payments, and maintain a clean dining area while restocking supplies.

You will also assist with food preparation and collaborate across the hotel to support the wider team. Strong customer service, proactive communication, and attention to detail are essential.