Guest-First Food & Beverage Assistant

Aimbridge; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts portfolio wide

Staff meals on duty

Free staff parking

Training and leadership development

Job summary

Aimbridge Hospitality is seeking a Food and Beverage Assistant to ensure guests have a positive, first-class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments, contributing to a smooth dining operation.

You will maintain a clean, organised dining area, restock supplies, assist with food prep as needed, and work agilely to support the wider hotel team, upholding Aimbridge’s four pillars of People, Product, Guest, and Performance.

Qualifications

• Experience in Food and Beverage is not essential, but a passion for delivering an exceptional guest experience is required.
• Strong communication skills and the ability to engage with guests professionally.
• Ability to work well in a team and support colleagues across the hotel.
• Attention to detail and ability to keep a clean and organised dining area.
• Willingness to work varying shifts, including nights, weekends and holidays.

Responsibilities

• Greet guests, take orders, and serve food and drinks.
• Handle payments and ensure accurate billing.
• Maintain a clean and organised dining area and restock supplies.
• Assist with food preparation as needed and support the wider team.
• Work agilely to support the hotel operations and uphold brand standards.

Skills

Guest service

Communication skills

Teamwork

Attention to detail

Flexible shifts

Job description

Aimbridge Hospitality is seeking a Food and Beverage Assistant to ensure guests have a positive, first-class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments, contributing to a smooth dining operation.

You will maintain a clean, organised dining area, restock supplies, assist with food prep as needed, and work agilely to support the wider hotel team, upholding Aimbridge’s four pillars of People, Product, Guest, and Performance.