Guest Coordinator & Bookings

QVC, Inc.; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Volunteer hours

Company discounts

Job summary

QVC Group, Inc. is seeking a Guest Coordinator and Bookings to operate across our TV and social platforms from our Media and Commerce Center in Chiswick Park, West London.

The role is hybrid and onsite two days per week to ensure accurate guest availability and seamless show preparation. You will book guests, share essential show information, and coordinate with internal teams to allocate space and resources.

Qualifications

• Scheduling and administrative experience in an office environment, ideally within a Broadcasting environment.
• Awareness of scheduling software and its application is desirable.
• High level of organizational ability, able to juggle conflicting priorities and adapt to last minute changes, whilst retaining attention to detail within a time pressured environment.
• Excellent verbal and written communication and interpersonal skills are essential as well as the ability to think fast, influence and problem solve.

Responsibilities

• Ensure guests have all relevant information ahead of their shows and are booked onto internal systems.
• Be a key contact for Guest Presenter schedule queries.
• Coordinate Guest Presenters using scheduling knowledge and escalation when needed.

Skills

Scheduling

Administrative experience

Broadcasting

Tools

Scheduling software

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team As the Guest Coordinator and Bookings, your role will be responsible for working across our business with key stakeholders ensuring that we have correct and up to date Guest availability based on the needs of the Programme schedules across our TV and social platforms. This role is hybrid and will require you to be onsite at our Media and Commerce Center in Chiswick Park, West London, 2 days per week.

What You’ll Do

• The Guest Co-ordinator & Bookings will be responsible for ensuring the Guest has all the relevant information ahead of their shows, are booked onto all our internal systems so the business, and their support teams, are aware of their arrival to ensure we allocate relevant space and resource.
• To be a key point of contact for Guest Presenter schedule queries.
• Use judgement and knowledge of scheduling and of live production to effectively coordinate Guest Presenters, escalating complex issues/problems to the Talent Manager – Presenter & Guests as necessary.

What You’ll Bring

• Scheduling and administrative experience in an office environment, ideally within a Broadcasting environment.
• Awareness of scheduling software and its application is desirable.
• High level of organizational ability, able to juggle conflicting priorities and adapt to last minute changes, whilst retaining attention to detail within a time pressured environment.
• Excellent verbal and written communication and interpersonal skills are essential as well as the ability to think fast, influence and problem solve.
• Able to build relationships across our business network.

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form. #LI-VJ1 INDCOMM

Benefits

• Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
• In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

As an equal opportunity employer, QVC Group is committed to a barrier-free employment process.

If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Join Our Team!

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screena doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!