Guest Concierge & Shuttle Driver — Luxury Hotels

Harbour Beach Club; England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Excellent progression opportunities

Internal promotions

Hotel stay and F&B discounts

Employee Assistance Program

Meals included on duty

Job summary

Harbour Hotels is seeking a friendly Concierge to join our luxury portfolio across the South. You will support the reception team with guest arrivals and departures and operating our shuttle service, delivering warm, personalised service.

The role requires a can-do attitude, flexibility, and the ability to assist guests with their needs. Previous hotel experience is desirable but not essential as full training will be provided.

Qualifications

• Friendly and outgoing personality with a can-do attitude
• Flexible approach to work and passion for customer service excellence
• Physical fitness due to occasional luggage handling
• Hotel experience desirable but not essential; full training provided

Responsibilities

• Support the reception team with guest arrivals and departures
• Drive the shuttle service for guests
• Assist guests with luggage and other requests as needed

Job description

Harbour Hotels is seeking a friendly Concierge to join our luxury portfolio across the South. You will support the reception team with guest arrivals and departures and operating our shuttle service, delivering warm, personalised service.

The role requires a can-do attitude, flexibility, and the ability to assist guests with their needs. Previous hotel experience is desirable but not essential as full training will be provided.