Concierge & Shuttle Host — Luxury Hotel Portfolio

Harbour Hotels; England; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Excellent progression opportunities

Bespoke career pathways

Competitive salary across roles

In-house training with promotion paths

Hotel stay and F&B discounts

Benefits and discount platform

Employee Assistance Program

Stylish boutique uniform

Meals included on duty

Job summary

Harbour Hotels is seeking a Concierge to support the reception team with guest arrivals and departures and to drive our shuttle. A friendly, outgoing attitude and a flexible approach are essential, with a passion for customer service excellence. Physical fitness is important for luggage handling.

Hotel experience is desirable but full training will be provided. We offer excellent progression opportunities, bespoke career pathways, competitive salary, on-the-job training, hotel stays and F&B

Qualifications

• Experience in hotel environment is desirable but training will be provided.
• Strong focus on customer service and guest satisfaction.

Responsibilities

• Assist reception with guest arrivals and departures.
• Drive shuttle between locations as required.
• Assist guests with luggage when needed.

Skills

Customer service oriented

Friendly & outgoing personality

Flexible attitude

Physically fit

Job description

Harbour Hotels is seeking a Concierge to support the reception team with guest arrivals and departures and to drive our shuttle. A friendly, outgoing attitude and a flexible approach are essential, with a passion for customer service excellence. Physical fitness is important for luggage handling.

Hotel experience is desirable but full training will be provided. We offer excellent progression opportunities, bespoke career pathways, competitive salary, on-the-job training, hotel stays and F&B