Guest-Centric Restaurant Supervisor

Caledonian Leisure Ltd; Callander; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discounts on holiday products

Company pension

Live-in accommodation

Free staff parking

Job summary

Caledonian Hotel Collection in Callander is seeking a Restaurant Supervisor to help manage daily restaurant operations and maintain high service standards.

You will lead a front-of-house team, resolve guest requests promptly, and work closely with the Restaurant Manager to ensure smooth service during busy periods.

This role offers opportunities in a thriving hospitality group with employee discounts and potential live-in accommodation.

Qualifications

• Excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced environment.
• Excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Responsibilities

• Support the Restaurant Manager in day-to-day running of the restaurant department.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• Deal with guest concerns in a friendly and efficient manner, ensuring guest satisfaction at all times.

Skills

Customer service

Can-do attitude

Self-motivation

Fast-paced environment

Communication

Teamwork

Flexible shifts

Job description

Caledonian Hotel Collection in Callander is seeking a Restaurant Supervisor to help manage daily restaurant operations and maintain high service standards.

You will lead a front-of-house team, resolve guest requests promptly, and work closely with the Restaurant Manager to ensure smooth service during busy periods.

This role offers opportunities in a thriving hospitality group with employee discounts and potential live-in accommodation.