Guest-Centric Bar Pro: Craft Drinks & Memorable Experiences

Valor Hospitality Careers - UK; Harrogate; On-site; GBP 24,000 - 29,000; Full time

Job summary

Crowne Plaza Harrogate is seeking a friendly Bar Tender to create memorable experiences for guests. You will mix alcoholic and non-alcoholic drinks, provide excellent service, and work as part of the Food & Beverage team on site in Harrogate.

The role requires good English, prior hospitality experience, and a commitment to safety and hygiene. The position is full-time with a 40-hour week and shift pattern across five days.

Qualifications

• Customer-Centric: Previous hospitality or retail experience where you've focused on making customer experiences memorable.
• Service Excellence: Previous Customer Service experience where you've excelled in creating enjoyable moments.
• Language Proficiency: Good understanding of written and spoken English – because clear communication is key!

Responsibilities

• Crafting Delight: Serve a delightful mix of alcoholic and non-alcoholic beverages, following hotel policy and liquor licensing laws.
• Service Excellence: Weave your excellent customer service consistently, making every interaction an enjoyable experience for our guests.
• Transaction Savvy: Handle cash, credit cards, and guest accounts with finesse, following our company procedures.
• Spotless Setup: Keep the Bar and service areas clean and ready to impress.
• Shift Ready: Prepare for your shift using our department's checklist, ensuring you're ready to create delightful experiences.
• Stock Management: Rotate and display Bar stocks like a pro, ensuring all products are served in top-notch condition.
• Safety First: Strictly observe Health and Safety and Food Hygiene regulations because safety is our top priority.
• Team Player: Take on additional duties to support the Food & Beverage department, whether it's helping with table service, food, or training our team members.

Skills

Customer service

Hospitality experience

English proficiency

Job description

Crowne Plaza Harrogate is seeking a friendly Bar Tender to create memorable experiences for guests. You will mix alcoholic and non-alcoholic drinks, provide excellent service, and work as part of the Food & Beverage team on site in Harrogate.

The role requires good English, prior hospitality experience, and a commitment to safety and hygiene. The position is full-time with a 40-hour week and shift pattern across five days.