GTM Systems Architect & Data Quality Lead

Planhat; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Planhat is seeking a GTM Systems Lead to own the admin of our core commercial systems, including Planhat CRM and the sales intelligence stack. You will turn GTM Operations & Strategy designs into working system logic, keep data clean, and ensure vendors are fit for purpose.

You will bring 5-10 years CRM admin experience, hands-on workflow building, data modeling, and cross-functional collaboration with IT, Analytics and commercial teams to deliver reliable, scalable solutions across the stack.

Qualifications

• 5-10 years administering a CRM (Salesforce, HubSpot, or similar) and a GTM systems stack at a tech company or startup.
• Hands-on admin experience: building workflows, automation, and integrations, not just using the tools.
• Data models, enrichment, and quality logic; know what clean data requires operationally.
• Systems design translation: turn GTM Operations & Strategy designs into working system logic on first pass.
• Clear communicator; collaborates with IT, Analytics and commercial teams.

Responsibilities

• Own admin for Planhat CRM: users, permissions, fields, workflows, day-to-day configuration.
• Execute GTM Operations & Strategy designs in-system: segmentation, deal stages, scoring, routing rules.
• Own admin for sales intelligence/enrichment stack: configuration, licensing, and day-to-day usage support.
• Own data enrichment and quality: monitor coverage, hygiene, and dedupe; evaluate vendors/workflows.
• Manage relationships with GTM vendors: renewals, new tools, retirements.
• Collaborate with IT on integrations, data flows, access, and security.
• Troubleshoot day-to-day systems issues; be the first point of contact.
• Document configurations and changes for auditing and ramping new team members.

Skills

CRM administration

Technical depth

Data fluency

Systems judgment

Cross-functional collaboration

Ownership

Tools

Salesforce

HubSpot

Demandbase

Cognism

Fathom

LinkedIn Sales Navigator

Job description

Planhat is seeking a GTM Systems Lead to own the admin of our core commercial systems, including Planhat CRM and the sales intelligence stack. You will turn GTM Operations & Strategy designs into working system logic, keep data clean, and ensure vendors are fit for purpose.

You will bring 5-10 years CRM admin experience, hands-on workflow building, data modeling, and cross-functional collaboration with IT, Analytics and commercial teams to deliver reliable, scalable solutions across the stack.