GTM Strategy & Operations Manager

BigCommerce; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

BigCommerce is seeking a GTM Strategy & Operations Manager to drive growth initiatives within their innovative e-commerce platform. This managerial role focuses on leveraging analytical expertise and operational efficiencies to enhance business performance. Ideal candidates will have a strong background in strategy and data analysis, with proven experience in stakeholder engagement and cross-functional collaboration.

Qualifications

• 7+ years in Strategy, Management Consulting, Business Analytics, or Finance.
• Experience in SaaS/eCommerce is a plus.
• Proven ability in advanced analysis and cross-functional teamwork.

Responsibilities

• Establish trusted relationships with leadership and stakeholders.
• Perform data and economic analysis on sales effectiveness.
• Design and implement operational changes with peers.

Skills

Data analysis

Stakeholder management

Communication

Teamwork

Education

Bachelor’s degree in a quantitative field

Tools

Tableau

Looker

Job description

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GTM Strategy & Operations Manager, London

Client: BigCommerce

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 2b6b56626cf3

Job Views: 13

Posted: 17.06.2025

Expiry Date: 01.08.2025

Job Description:

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups to large enterprises. We focus on being the best ecommerce platform so our customers can focus on growing their businesses.

We are passionate about growing our employees' careers and providing an incredible experience as we expand globally. We empower our people and customers to build, innovate, and grow, aiming to redefine the ecommerce industry.

Summary

BigCommerce is a SaaS leader disrupting the e-commerce industry for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores supporting every growth stage.

Role Overview

We are seeking a Manager, GTM Strategy & Operations to lead growth initiatives by leveraging a team of problem solvers in cross-functional engagements, focusing on Sales and Post-Sales functions. The ideal candidate will build trust with stakeholders and use operational and analytical expertise to drive change, utilizing experience in data analysis, process improvement, and organizational change.

Responsibilities

• Establish trusted relationships with regional and senior leadership, serving as a subject matter expert on challenges and opportunities.
• Perform data and economic analysis on sales effectiveness, utilizing Tableau reports and visualizations.
• Identify and mitigate risks, prioritize high-leverage activities for revenue growth.
• Prepare materials for business reviews, board meetings, and financial planning.
• Collaborate to standardize and globalize tactics across regions.
• Design and implement operational changes with peers in Strategy & Operations and Data Analytics.
• Mentor and train team members, fostering understanding of business modeling and analysis.
• Drive execution of operational playbooks to ensure sustainability and continuous improvement.

Qualifications

• 7+ years in Strategy, Management Consulting, Business Analytics, or Finance.
• Bachelor’s degree in a quantitative field or equivalent experience.
• Experience in SaaS/eCommerce is a plus.
• Support GTM functions, especially Marketing & Sales Operations.
• Proven ability in advanced analysis, stakeholder management, and cross-functional teamwork.
• Effective communicator who simplifies complex concepts for executives.
• Experience with Tableau or Looker preferred.
• Track record of improving business performance and efficiency.
• Curious, independent problem-solver comfortable with ambiguity.