GTM Operations Associate

Sunswap; Leatherhead; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Annual leave 30+ BH

Wellbeing day

Sabbatical after 3 years

Counselling sessions

Family leave

Company events

Cycle to Work

Season ticket loan

Merchandise

Job summary

Sunswap is seeking a GTM Operations Associate to drive market-entry projects and keep cross-functional teams aligned during rapid international expansion. The role requires strong organisational discipline, reporting, and event coordination across Sales, Partnerships, Marketing, Compliance, and Production.

You will manage internal systems health, monitor KPIs, and help deploy demo trailers in real-world conditions, enabling Sunswap to scale efficiently while maintaining quality.

Qualifications

• 1-4 years experience in operations, preferably in a startup environment.
• Excellent organisational, planning, tracking, and time management skills.
• Demonstrated ability to multitask while maintaining high standards of organisation and attention to detail.
• Ability to collaborate with multiple stakeholders to deliver complex projects on time.
• Experience planning and executing events to a high degree of professionalism. Willingness to travel to attend events as needed.
• A proactive, flexible, and can-do attitude towards challenges.
• Proficiency in Airtable, Microsoft Office, and Excel preferred.

Responsibilities

• Market Entry Project Management: participate in market kick-offs and syncs, present plans, adjust milestones weekly, track tasks, and provide weekly status updates.
• Maintain Internal Systems: organise project trackers, go-to-market playbook, onboarding docs, and decision logs in a single source of truth.
• KP I Monitoring: assist in tracking KPIs and creating reports for leadership.
• Demo Trailer Deployment: coordinate delivery, install, registration, insurance, and commissioning with cross-functional teams.
• Event Support: plan and execute in-market events, managing location, materials, travel, and run-of-show.

Skills

Organisational skills

Planning

Time management

Multi-tasking

Stakeholder management

Project coordination

Airtable

Microsoft Office

Excel

Tools

Airtable

Microsoft Office

Excel

Job description

Location: 2 days on site in Leatherhead, Surrey, KT22 7BA

Salary: up to £40,000 (based on experience)

About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology has not changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it — zero emissions, lower operating costs, built from the ground up for how fleets actually operate. Endurance runs frozen goods for 24 hours on a single charge and chilled goods for up to two months. Those numbers matter on the road, and getting them right took years of obsessive engineering from a team drawn from automotive, aerospace, and motorsport.

We have gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. Today we are 200 times larger by square footage than when we started. We operate on three continents — units run across the UK, France, Netherlands, Belgium, Chile, and Australia. And we are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day.

We have been named Sunday Times Best Place to Work in 2024, 2025 and 2026. We have won awards for innovation, technology, and marketing excellence. We have backing from leading investors including BGF, Barclays, Clean Growth Fund, Shell, and Rabobank.

We have got the customers, the traction, and the momentum. Now we are taking this British-engineered product global — scaling manufacturing, opening new markets, and building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that is setting new standards for the industry and scaling internationally, this is it.

• 30 days’ annual leave + Bank Holidays, including a Wellbeing Day
• Sabbatical leave after 3 years with us
• 5 free counselling sessions every year
• Generous family leave ranging from 4 weeks to 4 months
• Monthly company lunches & quarterly socials
• Cycle to Work Scheme
• Season Ticket Loan
• Free Sunswap merch

Job overview

Sunswap is growing at record pace and expanding into new territories across the globe - with many more planned in 2027. The GTM Operations Associate will join the Go to Market team at this critical juncture to keep Sunswap's simultaneous international expansion projects on track. The role requires a high level of organisation, planning, and holding stakeholders to account in order to deliver our goals professionally and on time.

Key responsibilities

• Market Entry Project Management - Participate in market kick-offs and recurring syncs, presenting the project plan and adjusting milestones weekly based on team input. Record agreed tasks and ensure team members are completing activities and deliverables on time. Provide weekly status updates.
• Maintain Internal Systems - Organise and ensure the health of internal systems, such as project management trackers, go-to-market playbook, onboarding documents, and decision logs in a single source of truth. Check tracking tools daily and ensure all critical information is captured accurately, pushing team members to stay on top of this as needed. Routinely tidy folders, documents, and email tracking.
• KPI Monitoring - Support GTM Lead in tracking KPIs. Create reports on goal tracking to present to Sunswap leadership.
• Demo Trailer Deployment - Sunswap gives customers access to demonstration trailers in order to test out our technology in real world conditions. Work with Sales, Partnerships, Marketing, Compliance, and Production teams to ensure smooth deployment of demo trailers, including (where needed) delivery, install, registration, insurance, and commissioning.
• Event Support - Work with Marketing team to plan and execute in-market events. Coordinate preparation, including location, materials delivery, photography/videography, travel/accommodation, booth set up, and post-event breakdown. Lead run-of-show day of, ensuring a professional presence for Sunswap.

Qualifications & experience

• 1-4 years experience in operations, preferably in a startup environment
• Excellent organisational, planning, tracking, and time management skills
• Demonstrated ability to multitask while maintaining high standards of organisation and attention to detail
• Ability to collaborate with multiple stakeholders (both internal & external) to deliver complex projects on time
• Experience planning and executing events to a high degree of professionalism. Willingness to travel in order to attend events as needed.
• A proactive, flexible, and can-do attitude towards challenges
• Proficiency in Airtable, Microsoft Office, and Excel preferred

Advantageous:

• Fluency in one or more European languages