Growth Strategy & Client Success Director (Pod Lead)

Soar With Us; Greater London; Hybrid; GBP 70,000 - 85,000; Full time

Benefits offered by this job

25 days holiday

Private health insurance (Vitality)

Life insurance

Cash plan

Company pension

Hybrid working

Professional development support

Team socials

Job summary

Soar is seeking a Client Success Director/Pod Lead/Growth Strategy Director to own commercial and strategic relationships for a pod of DTC client accounts. You will translate growth and paid social performance into client-facing strategy, reporting to the Director of Growth, in a hybrid role based in London with flexible home working.

The role requires leadership of a pod's commercial performance, multi-service adoption, and growth opportunities, with a focus on a senior agency voice and strong

Qualifications

• Growth strategy or paid social/paid media background with performance-driven mindset.
• Accounts leadership experience with commercially-driven relationships.
• Proven P&L ownership and ability to manage a commercial number.

Responsibilities

• Own the commercial and strategic relationship for your pod.
• Translate paid media performance into client-facing growth strategy.
• Lead top-tier accounts with QBRs and commercial reviews.
• Spot expansion opportunities and convert them into plans.
• Navigate fee changes,scope and performance accountability with clients.
• Coach and quality-check the account team against the playbook.

Skills

Growth strategy

Paid social/paid media

Account leadership

P&L ownership

Commercial negotiations

Senior client leadership

Job description

Soar is seeking a Client Success Director/Pod Lead/Growth Strategy Director to own commercial and strategic relationships for a pod of DTC client accounts. You will translate growth and paid social performance into client-facing strategy, reporting to the Director of Growth, in a hybrid role based in London with flexible home working.

The role requires leadership of a pod's commercial performance, multi-service adoption, and growth opportunities, with a focus on a senior agency voice and strong