Growth & Performance Manager - Digital Product Experience

Lorien; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

32 days annual leave

Family-friendly benefits

Cycle to work

Season ticket loans

Employee Assistance Program

Job summary

Lorien is recruiting a Performance Manager for a UK-based non-profit organisation focused on Education and Culture. You will turn data into actionable insights, collaborating with Product, Marketing, Sales, Finance and Operations to influence growth and strategic decisions.

You will develop dashboards, KPI frameworks and forecasting support, translating complex analytics into clear recommendations for senior stakeholders.

Qualifications

• Experience in Performance Analysis or BI roles.
• Strong ability to interpret large datasets into commercial insights.
• Proficiency with dashboards and visualisations (Power BI/Tableau/Looker).
• Excellent communication to mix of technical and non-technical audiences.

Responsibilities

• Develop performance reporting, dashboards and KPI frameworks.
• Analyse product, marketing, finance and customer data to identify trends and growth opportunities.
• Support forecasting, budgeting, investment cases and ROI analysis.
• Provide insights into customer acquisition, retention and commercial performance.
• Support pricing strategies and commercial decision-making through data analysis.
• Translate analytical findings into actionable recommendations for senior stakeholders.
• Collaborate across functions to build a holistic view of performance.
• Assist data governance and reporting standards improvements.

Skills

Performance analysis

Business Intelligence

Commercial analytics

Power BI

Excel

SQL

KPI development

Communication skills

Tools

Power BI

Tableau

Looker

Excel

SQL

Job description

Lorien is recruiting a Performance Manager for a UK-based non-profit organisation focused on Education and Culture. You will turn data into actionable insights, collaborating with Product, Marketing, Sales, Finance and Operations to influence growth and strategic decisions.

You will develop dashboards, KPI frameworks and forecasting support, translating complex analytics into clear recommendations for senior stakeholders.