Growth-Oriented Performance Manager, Digital Learning

British Council; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

British Council in London seeks a commercially minded Performance Manager to shape the Workplace and Online proposition. You will turn data into insights that drive pricing, prioritisation and investments, working with product, marketing, sales, finance, and operations.

You will build dashboards, monitor KPIs, support ROI and forecasting, and translate complex analyses into actionable recommendations for senior stakeholders, influencing growth across global markets.

Qualifications

• Experience in BI or performance analysis.
• Strong quantitative analysis and reporting/visualisation.
• Experience with digital products metrics and customer journeys.
• Ability to translate data into actionable recommendations.
• Understanding of data privacy and security basics.
• Excellent written and verbal communication.

Responsibilities

• Create insights to support decision-making.
• Build dashboards and reports for senior stakeholders.
• Support planning, forecasting and ROI analyses.
• Analyze data to identify trends and growth opportunities.
• Translate findings for non-specialists to act on.
• Contribute to data governance and planning processes.

Skills

BI & data analysis

Metrics for digital products

Communication skills

Data privacy basics

Cross-functional collaboration

Tools

SQL

Excel

Power BI

Tableau

Looker

Job description

British Council in London seeks a commercially minded Performance Manager to shape the Workplace and Online proposition. You will turn data into insights that drive pricing, prioritisation and investments, working with product, marketing, sales, finance, and operations.

You will build dashboards, monitor KPIs, support ROI and forecasting, and translate complex analyses into actionable recommendations for senior stakeholders, influencing growth across global markets.