Growth‑Oriented Store Ops Lead (Assistant Manager)

Wickes; England; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Bonus up to 7.5%

Gainshare up to £300/month

Pension contribution 6%

35 days holiday

Colleague discount 20%

Save-as-you-earn

Life assurance

Wellbeing support

Retail discounts

Job summary

Wickes is seeking a Store Assistant Manager to be the go-to person on shift, leading from the front and supporting the team to deliver a brilliant customer experience.

You’ll be involved across store areas, assist customers with projects, and lead in the Store Manager’s absence, ensuring safe, smooth daily operations.

This hands-on role offers growth, flexibility, occasional travel to nearby stores, and a supportive culture with attractive benefits.

Qualifications

• Experience in a customer-facing environment.
• Ability to lead and motivate a team during busy periods.
• Organised, adaptable and solutions-focused.
• Strong communication and people skills.
• Pride in delivering a great customer experience.

Responsibilities

• Support Store Managers and lead the store in the Store Manager’s absence.
• Deliver results through sales and exceptional service.
• Inspire and support colleagues to deliver great customer service.
• Ensure store safety, compliance and operational excellence.
• Manage day-to-day operations.

Skills

Customer-facing

Team leadership

Organised & adaptable

Communication skills

Customer experience

Job description

Wickes is seeking a Store Assistant Manager to be the go-to person on shift, leading from the front and supporting the team to deliver a brilliant customer experience.

You’ll be involved across store areas, assist customers with projects, and lead in the Store Manager’s absence, ensuring safe, smooth daily operations.

This hands-on role offers growth, flexibility, occasional travel to nearby stores, and a supportive culture with attractive benefits.