Growth-Focused Sales Negotiator

Right Match Recruitment Group Limited; Bexleyheath; On-site; GBP 22,000 - 32,000; Full time

Job summary

Right Match Recruitment Group, on behalf of a prestigious client in Erith, Kent, is seeking an experienced Sales Negotiator. This full-time, permanent role offers an opportunity to develop within a well-established company and a proven track record in delivering strong customer solutions.

You will handle outbound calls, identify up-selling opportunities, negotiate pricing, manage accounts, and maintain accurate records while ensuring compliance and excellent service delivery.

Qualifications

• Proven experience in sales, account management or customer-facing commercial roles.
• Strong negotiation and communication skills.
• Ability to identify up-selling and cross-selling opportunities.
• Excellent organisational and data recording skills.
• Comfortable using IT systems and Excel.
• Self-motivated with ability to work within a small team.

Responsibilities

• Handle outbound sales calls to the existing customer base with the aim of cross-selling relevant products.
• Use prospect data to generate new business opportunities and secure sales.
• Negotiate pricing within agreed authority levels.
• Acquire new customers through referrals and proactive prospecting.
• Deliver a polite, professional and responsive customer experience that maximises retention.
• Identify current and future customer needs through effective account management.
• Maintain up-to-date knowledge of competitor activity and record findings in Excel.
• Log, track and resolve customer enquiries and complaints in line with company procedures.
• Ensure all calls and interactions comply with company standards including data protection, domestic pricing policy and sales approach.
• Accurately record all customer interactions within company systems.
• Develop and maintain strong product knowledge across the full company portfolio.
• Proactively address knowledge gaps through continuous learning.
• Use IT systems effectively to maximise team efficiency.
• Adhere to Health, Safety and Environmental policies at all times.
• Provide regular updates and reports to the Company Manager.

Skills

Sales experience

Negotiation skills

Account management

Customer service

Excel/IT skills

Tools

Excel

CRM systems

Job description

Right Match Recruitment Group, on behalf of a prestigious client in Erith, Kent, is seeking an experienced Sales Negotiator. This full-time, permanent role offers an opportunity to develop within a well-established company and a proven track record in delivering strong customer solutions.

You will handle outbound calls, identify up-selling opportunities, negotiate pricing, manage accounts, and maintain accurate records while ensuring compliance and excellent service delivery.