Growth-Driven SMB Account Manager

3M HEALTHCARE; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Apollo.io is seeking an Account Manager to grow our SMB book and drive expansion revenue while ensuring high customer satisfaction. You will work closely with Customer Success, Support, Onboarding and Product teams to maximize value from our platform.

Responsibilities include managing renewals, negotiating expansions, and maintaining a strong sales pipeline. A background in SaaS sales, consultative selling, and CRM proficiency is required, with a willingness to be in the office part-time as this

Qualifications

• Own a large book of existing accounts (~500+ accounts) within SMB segment.
• Demonstrate strong consultative selling and sales process.
• Proven track record of meeting targets and quarterlies.

Responsibilities

• Manage and grow relationships with existing customers across SMB book.
• Drive expansion revenue and retention.
• Coordinate with Success, Support, Onboarding and Product teams for seamless experience.
• Maintain a high volume of meetings and pipeline activity.

Skills

Account management

SaaS sales

CRM proficiency

Negotiation

Forecasting

Consultative selling

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Job description

Apollo.io is seeking an Account Manager to grow our SMB book and drive expansion revenue while ensuring high customer satisfaction. You will work closely with Customer Success, Support, Onboarding and Product teams to maximize value from our platform.

Responsibilities include managing renewals, negotiating expansions, and maintaining a strong sales pipeline. A background in SaaS sales, consultative selling, and CRM proficiency is required, with a willingness to be in the office part-time as this