Growth-Driven Registered Manager: Homecare Leadership

GoodOaks Homecare; Bedford; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

Performance-related bonus

On-call payment

Company pension

Free on-site parking

Training & development

Volunteer days

Employee discounts

Company events

Job summary

GoodOaks Homecare Bedford is seeking an experienced Registered Manager to lead our established domiciliary care service in Bedford. You will oversee quality, compliance, staffing and day-to-day operations, with scope to expand visiting and live-in care across the area.

You will manage a skilled team, uphold CQC standards and build relationships with clients, families and partners while guiding growth and continuous improvement. A Level 5 Diploma is highly desirable.

Qualifications

• Management or senior leadership experience within a domiciliary care or homecare service.
• Practical knowledge of how a homecare branch operates, including assessments, care planning, rotas, staffing, quality assurance and on-call responsibilities.
• Experience working within a CQC-regulated adult social-care service.
• Strong understanding of CQC requirements and the regulatory framework governing adult social care.
• Ability to lead, motivate, develop and hold a team accountable.
• Commitment to safe, responsive and person-centred care.
• Experience managing compliance, safeguarding, complaints and service improvement.
• Strong communication, relationship-building and organisational skills.
• Confidence to make decisions and take responsibility for the service.

Responsibilities

• Acting as the CQC Registered Manager for the service.
• Ensuring the service operates safely, effectively and in accordance with CQC regulations and adult social-care legislation.
• Leading, supporting and developing the care and office teams.
• Maintaining and continually improving standards of person-centred care.
• Completing client consultations, assessments, care planning and new-client onboarding.
• Ensuring care plans and risk assessments remain accurate, effective and up to date.
• Managing feedback, concerns, safeguarding matters and complaints positively and effectively.
• Supporting recruitment, induction, supervision, appraisal and development of team members.
• Monitoring service quality through audits, observations, spot checks and other quality-assurance processes.
• Building trusted relationships with clients, families, commissioners, healthcare professionals and community partners.
• Supporting effective rota management and continuity of care.
• Participating in the shared out-of-hours on-call rota, with additional payment for on-call duties.
• Working with the Director to identify opportunities for sustainable growth.
• Developing local professional relationships and referral networks.
• Helping to grow both our visiting care and live-in care services.

Skills

Leadership

Regulatory compliance

CQC knowledge

Team development

Stakeholder management

Education

Level 5 Diploma in Leadership and Management for Adult Care

Job description

GoodOaks Homecare Bedford is seeking an experienced Registered Manager to lead our established domiciliary care service in Bedford. You will oversee quality, compliance, staffing and day-to-day operations, with scope to expand visiting and live-in care across the area.

You will manage a skilled team, uphold CQC standards and build relationships with clients, families and partners while guiding growth and continuous improvement. A Level 5 Diploma is highly desirable.