Growth Account Manager

Cox Automotive Europe; Leicester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Option to buy additional holiday days

Birthday off every year - paid

Annual Well-Being Day

Paid Charity Day

Job summary

A leading automotive service organization in Leicester is looking for a Growth Account Manager. This role focuses on managing key client relationships, identifying growth opportunities, and ensuring customer satisfaction. Ideal candidates will have solid sales experience in the Automotive industry and strong communication skills. Join us to drive your career forward in a dynamic environment with competitive benefits.

Qualifications

• Experience in sales/account management within the Automotive industry.
• Proven track record of meeting or exceeding sales targets.
• Willingness to travel within the region as required.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel within the region and some overnight as required.
• Customer-focused with a deep understanding of client needs and challenges.
• Strategic thinker with the ability to develop and implement effective sales strategies.
• Excellent problem-solving skills and ability to handle complex situations.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• High level of integrity and professionalism.

Responsibilities

• Manage and expand relationships with key accounts.
• Identify opportunities for growth within existing accounts.
• Implement strategies to retain existing clients.
• Customer implementation: Support onboarding process for new clients, including requirement analysis, product configuration, and providing training and support to ensure a smooth transition and successful implementation.
• Sales Targets: Achieve or exceed sales targets and objectives set for the region.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities and challenges within the region.
• Customer Feedback: Collect and analyse customer feedback to improve products, services, and overall customer experience.
• Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience.
• Reporting: Prepare regular reports on account status, sales performance, and market trends for senior management.
• Training and Development: Stay updated with industry trends and best practices and participate in training programs as required.

Skills

B2B or B2C sales experience

Strong negotiation skills

Excellent communication skills

Customer-focused

Ability to analyse data

Problem-solving skills

Organizational skills

Tools

CRM software

Microsoft Office Suite

Job description

Join to apply for the Growth Account Manager role at Cox Automotive Europe

Salary: Negotiable depending on experience + up to 15% bonus + company car

37.5 hours a week (Monday – Friday)

Accelerate your career with a company that leads the way!

Overview

Dealer Auction is a digital business leading the transformation of automotive remarketing. A joint venture between Auto Trader and Cox Automotive, Dealer Auction is the UK’s largest online wholesale marketplace.

Dealer Auction’s core purpose is to help automotive businesses buy and sell used vehicles online, faster, and smarter than any other platform. Customers include manufacturers, Fleet & Leasing companies, Franchise and Independent Retailers. Transacting over 120,000 vehicles every year, Dealer Auction attracts over 5,500 buyers and 1,200 sellers. As buying and selling move away from traditional methods into online solutions, Dealer Auction is set to grow exponentially.

More about our Parent Companies: Cox Automotive is a subsidiary of Atlanta based Cox Enterprises and is the world’s largest automotive service organisation, providing solutions to clients at every stage of the vehicle lifecycle. In the UK, Cox Automotive provides inventory, financial and retail solutions to its clients throughout the automotive ecosystem. Cox Automotive brands in the UK include Manheim, Movex, NextGear Capital and Modix. The group employs more than 2,100 team members in the UK and works with thousands of clients. They provide Dealer Auction with support and access to learning and development opportunities as well as several communities such as MHFA, Diversity & Inclusion groups, and Women with Drive. Auto Trader Group plc is a 100% digital business having transitioned from a print title in 2013.

Auto Trader sits at the heart of the UK’s vehicle buying process and operates the UK’s largest digital automotive marketplace. Auto Trader is recognised as a leading digital business in the UK with its people, culture and values at its core. They support Dealer Auction with access to their expertise in growing a value-based, collaborative culture.

Why Join Us & What’s In It For You?

As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and a peer-to-peer recognition scheme. There’s even more to enjoy:

• Option to buy additional holiday days
• Your birthday off every year - paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network

About The Role

The Growth Account Manager will be responsible for managing and expanding relationships with key accounts in the designated region. This role involves understanding client needs, identifying opportunities for growth, and ensuring customer satisfaction to drive retention. The ideal candidate will have a strong background in sales, excellent communication skills, and a proven track record of achieving sales targets.

What You’ll Be Doing

• Account Management: Develop and maintain strong relationships with key accounts, buyers and sellers, serving as the primary point of contact.
• Growth Strategy: Identify and pursue opportunities to expand business within existing accounts, including upselling and cross-selling of products/services.
• Customer Retention: Implement strategies to retain existing clients, addressing their needs and concerns to ensure long-term satisfaction and loyalty.
• Customer implementation: Support onboarding process for new clients, including requirement analysis, product configuration, and providing training and support to ensure a smooth transition and successful implementation.
• Sales Targets: Achieve or exceed sales targets and objectives set for the region.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities and challenges within the region.
• Customer Feedback: Collect and analyse customer feedback to improve products, services, and overall customer experience.
• Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience.
• Reporting: Prepare regular reports on account status, sales performance, and market trends for senior management.
• Training and Development: Stay updated with industry trends and best practices and participate in training programs as required.

What We’re Looking For

• Experience in B2B or B2C sales / account management, preferably within the Automotive industry.
• Proven track record of meeting or exceeding sales targets.
• Strong negotiation, communication, and interpersonal skills.
• Ability to analyse data and market trends to inform strategic decisions.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel within the region and some overnight as required.
• Customer-focused with a deep understanding of client needs and challenges.
• Strategic thinker with the ability to develop and implement effective sales strategies.
• Excellent problem-solving skills and ability to handle complex situations.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• High level of integrity and professionalism.

We’re Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference?

Apply now and drive your career forward with one of the automotive industry’s most trusted names.

STRICTLY NO AGENCIES PLEASE

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Leicester, England, United Kingdom – 2 weeks ago