Groups & Events Planning Executive

Hyatt Hotels Corporation; Greater London; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Complimentary nights

Staff hotel discounts

Headspace membership

Food & beverage discount

Career development opportunities

Employee assistance program

Job summary

Park Hyatt London River Thames is seeking a Groups & Events Planning Executive to deliver exceptional experiences for group and event clients from contract through delivery. You will coordinate group bookings, communicate with internal teams, and upsell where appropriate to maximise revenue.

You will build relationships with clients, conduct meetings and show rounds, and ensure planning aligns with Park Hyatt's luxury standards. London-based role within a leading Hyatt property.

Qualifications

• Organised hospitality professional with experience in groups and events or event planning within a hotel environment.
• Understanding of the pace, standards and expectations of London's luxury meetings and events market.

Responsibilities

• Coordinate group accommodation and event requirements, prepare event orders, contracts and final invoices.
• Identify opportunities to maximise revenue through thoughtful upselling.
• Communicate event requirements across Sales, F&B, Rooms and operations to ensure flawless execution.
• Conduct client meetings and hotel show rounds and build strong client relationships.
• Represent Park Hyatt London River Thames throughout the planning process and support reporting targets.

Job description

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Groups & Events Planning Executive role

As Groups & Events Planning Executive, you will play a key role in delivering exceptional experiences for our group and event clients from the moment a contract is confirmed through to the successful delivery of their event. Acting as the main point of contact throughout the planning journey, you will ensure every detail is managed with precision, professionalism and genuine care.

You will coordinate group accommodation and event requirements, prepare detailed event orders, contracts and final invoices, and ensure all booking information is accurately maintained across our hotel systems. You will proactively identify opportunities to maximise revenue through thoughtful upselling while ensuring every client receives a personalised and seamless planning experience.

Working closely with Sales, Food & Beverage, Rooms and other operational teams, you will communicate event requirements effectively to ensure flawless execution. You will conduct client meetings and hotel show rounds, build strong relationships with clients, and confidently represent Park Hyatt London River Thames throughout the planning process.

You will maintain excellent product and market knowledge, support reporting and departmental targets, and ensure every event reflects the luxury standards and attention to detail that define the Park Hyatt brand.

About you

You are an organised and detail-focused hospitality professional with experience in Groups & Events or event planning within a hotel environment. Ideally, you will have previous London hotel experience and a good understanding of the pace, standards and expectations of the city’s luxury meetings and events market.

You enjoy building strong client relationships, working collaboratively with hotel teams and delivering a seamless experience from planning through to execution. You are commercially aware, proactive and confident managing multiple bookings, with excellent communication skills and a genuine passion for creating memorable guest experiences.

Benefits you will enjoy as a Groups & Events Planning Executive

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

Business attire laundered complimentary

Headspace membership and access to our Employee Assistance Programme

50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

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