Groups & Events Coordinator

Park Hyatt; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

12 complimentary nights per year

Discounted Hyatt stays for you and fam

Uniform provided and laundered

Headspace membership

50% dining discount

Career development opportunities

Job summary

Park Hyatt London River Thames is seeking a proactive Groups & Events Coordinator to manage the Events office, coordinate proposals, contracts and client communications, and ensure flawless logistics for a range of corporate and social events.

You will liaise with clients, vendors and internal teams to deliver exceptional service, maintain accurate records, and support presentations and reporting in a luxury hospitality environment.

Qualifications

• Proven administrative experience in hotel operations or guest services.
• Strong interpersonal and organisational skills.
• Ability to prioritise, multitask and collaborate with stakeholders.

Responsibilities

• Oversee the daily operations of the Events office, addressing inquiries via phone, email and booking platforms.
• Prepare and distribute events sales-related materials including proposals, contracts and invoices as well as banquet event orders for the operational teams.
• Update client appointment notes and follow-up actions.
• Maintain an organised records of event sales activities, client communications, and booking details.
• Coordinate invitations and responses for showcases, presentations, and promotional events.
• Liaise with clients, vendors, and stakeholders to ensure seamless event logistics.
• Assist in preparing presentations and reports.

Skills

Administrative skills

Interpersonal skills

Organisational skills

Team collaboration

Job description

Organization- Park Hyatt London River Thames

About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Organization- Park Hyatt London River Thames

Summary

About Park Hyatt London River Thames

About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Groups & Events Coordinator role

• Oversee the daily operations of the Events office, promptly addressing inquiries via phone, email and booking platforms
• Prepare and distribute events sales-related materials including proposals, contracts and invoices as well as banquet event orders for the operational teams
• Update client appointment notes and follow-up actions
• Maintain an organised records of event sales activities, client communications, and booking details
• Coordinate invitations and responses for showcases, presentations, and promotional events
• Liaise with clients, vendors, and stakeholders to ensure seamless event logistics
• Assist in preparing presentations and reports

About You

Administrative experience or roles in hotel operations and guest services is advantageous. You will have excellent interpersonal and organisational skills with the ability to prioritise, multitask and work in collaboration with various stakeholders.

Benefits you will enjoy as a Groups & Events Coordinator

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.