MICE Sales Manager

Park Hyatt London River Thames; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Business attire laundered compliment"}

Headspace membership

50% discount on food and beverages

Learning and development opportunities

Job summary

Park Hyatt London River Thames, located in London, seeks a driven MICE Sales Manager to grow meetings, incentives, conferences and events business.

You will work with the Sales, Revenue and Events teams to position Hyatt as a premier luxury destination, building relationships with clients, agencies and key accounts. This role offers a fast-paced, collaborative environment with opportunities across Hyatt Hotels worldwide.

Qualifications

• Experience in hotel sales, groups and events, or the MICE sector.
• Proven ability to build relationships and convert enquiries into revenue.
• Excellent presentation and negotiation skills.

Responsibilities

• Proactively identifying, developing and converting new MICE business opportunities.
• Managing group and event enquiries, proposals, contracts and client negotiations.
• Building and maintaining strong relationships with corporate clients, agencies and key accounts.
• Conducting sales calls, client meetings and site inspections.
• Monitoring market trends and competitor activity to identify opportunities.
• Collaborating with wider Hyatt Sales network to drive national and international business.
• Reviewing conversion performance and supporting forecasting and reporting activities.
• Ensuring all booking details are accurately recorded and handed over to the Events team.

Skills

MICE sales

Account management

Negotiations

Client relations

Event planning

Sales presentations

Job description

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the MICE Sales Manager role

As MICE Sales Manager, you will be responsible for driving revenue growth by securing new meetings, incentives, conferences and events business while building strong relationships with clients and key stakeholders. Working closely with the Sales, Revenue and Events teams, you will help position Park Hyatt London River Thames as a leading luxury destination for meetings and events.

Key responsibilities include:

• Proactively identifying, developing and converting new MICE business opportunities.
• Managing group and event enquiries, proposals, contracts and client negotiations.
• Building and maintaining strong relationships with corporate clients, agencies and key accounts.
• Conducting sales calls, client meetings, networking events and hotel site inspections.
• Monitoring market trends and competitor activity to identify commercial opportunities.
• Collaborating with the wider Hyatt Sales network to drive national and international business.
• Reviewing conversion performance and supporting forecasting and reporting activities.
• Ensuring all booking details are accurately recorded and successfully handed over to the Events team.

About you

You are a highly motivated and commercially minded sales professional with experience in hotel sales, groups and events, or the MICE sector. You have a proven ability to build relationships, identify new business opportunities and successfully convert enquiries into revenue. You are confident presenting to clients, conducting negotiations and representing a luxury brand with professionalism and credibility.

Your strong organisational skills and attention to detail allow you to manage multiple priorities while maintaining exceptional service standards. You enjoy working collaboratively with colleagues across different departments and thrive in a fast-paced environment where relationship building and commercial success go hand in hand.

Most importantly, you bring enthusiasm, initiative and a genuine passion for luxury hospitality.

Benefits you will enjoy as a MICE Sales Manager

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.