Groups, Conference & Events Sales Executive

Leaf Hospitality; Lincoln; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bed & Breakfast stays

F&B discount

Wellbeing support

Hapi platform

Long service awards

Recognition awards

Additional annual leave

Training and development

Job summary

leaf HOSPITALITY is seeking a highly organised Meeting & Events Sales Executive to manage group enquiries, build strong client relationships and drive successful conversions.

You will coordinate proposals, contracts and event documentation, work with internal teams, and support revenue targets while delivering outstanding guest experiences in a fast-paced hospitality environment.

Join a team committed to excellence and guest satisfaction across UK hotels.

Qualifications

• Previous experience in sales, events, reservations or hospitality is desirable.
• Strong organisational skills and attention to detail.
• Excellent communication and relationship-building abilities.
• Able to manage multiple priorities and meet deadlines.
• Proficient with Microsoft Office and hotel systems.

Responsibilities

• Manage group accommodation, meeting and event enquiries from initial enquiry to confirmation.
• Build relationships with clients, guests and internal teams.
• Prepare proposals, contracts and event documentation accurately.
• Coordinate event requirements and communicate details with operations.
• Maintain records and bookings in hotel systems.
• Support meeting and events revenue targets.
• Assist with reporting and administrative tasks.
• Help ensure an exceptional customer experience throughout the booking journey.

Skills

Organisational skills

Communication skills

Customer service

Multitasking

Microsoft Office

Hospitality experience

Problem solving

Tools

Hotel systems

Job description

Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.

This downtown hotel features fully air-conditioned flexible event space. The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.

Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.

Join Our Team

We're looking for a highly organised and customer-focused Meeting & Events Sales Executive to help create exceptional experiences for our clients and guests.

This is a key role responsible for managing group accommodation, meeting and event enquiries, building strong client relationships and supporting the successful conversion and coordination of business opportunities.

If you enjoy working with people, have a passion for hospitality and thrive in a fast-paced environment, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
• 50% food and beverage discount
• Employee Assistance Programme and wellbeing support
• Hapi discounts platform
• Long Service Recognition Awards
• Team Member recognition awards
• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
• Training and development opportunities

What You'll Be Doing

• Manage group accommodation, meeting and event enquiries from initial enquiry through to confirmation
• Build positive relationships with clients, guests and internal stakeholders
• Prepare proposals, contracts and event documentation accurately and efficiently
• Conduct client showrounds and support sales activity where required
• Coordinate event requirements and communicate details effectively with operational teams
• Coordinate rooming lists, booking amendments and group requirements
• Respond promptly and professionally to enquiries, maximising conversion opportunities
• Maintain accurate records and booking/reservation information within hotel systems
• Support the achievement of meeting and events revenue targets
• Assist with reporting and administrative tasks as required
• Help ensure an exceptional customer experience throughout the booking journey

What We're Looking For

• Previous experience in sales, events, reservations, administration or hospitality is desirable
• Strong organisational skills and attention to detail
• Excellent communication and relationship-building abilities
• Passion for delivering exceptional customer experiences
• Ability to manage multiple priorities and deadlines
• Confidence using Microsoft Office applications and hotel systems
• Positive, professional and commercially minded approach
• Proactive, reliable and solutions-focused attitude

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respectful and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.