Groups, Conference and Events Sales Executive – Isleworth

Hilton; Isleworth; Presencial; GBP 26 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Travel perks – Go Hilton program

Food & beverage discounts

Free meals on duty

28 days holiday including bank hols

Employee Stock Purchase Programme (ESプ

Pension scheme

Perks at Work discounts

Mental health resources and EAP

Crisis Concierge

Resumo da oferta

Hilton London Syon Park in Isleworth, Middlesex, United Kingdom, is seeking a Groups, Conference and Events Sales Executive to drive GCE bookings and deliver memorable stays. You’ll convert leads, upsell services, and coordinate event scheduling while building lasting relationships with clients to maximise revenue.

Join a renowned hospitality brand and benefit from competitive pay, travel perks, staff discounts, 28 days holiday, and wellbeing resources.

Qualificações

• Strong organisational and administration skills.
• Positive attitude and communication skills.
• Commitment to delivering high level of customer service.
• Confident telephone manner.
• High level of IT skills.
• Excellent grooming standards.
• Experience in sales environment.

Responsabilidades

• Convert leads into bookings by responding to group and event inquiries to meet sales targets.
• Drive upselling and conversion through high-quality sales techniques.
• Optimize events calendar for yield and space utilization.
• Build strong client relationships to foster loyalty and repeat business.
• Lead hotel visits to showcase spaces and services.
• Support seamless event execution and handover for on-property delivery.
• Assist hotel promotions to increase visibility and GCE business.

Conhecimentos

Organisational skills

Administration

Excellent communication

IT skills

Descrição da oferta de emprego

Groups, Conference and Events Sales Executive – Isleworth

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Groups, Conference and Events (GCE) Sales Executive, at Hilton London Syon Park, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Competitive pay – Earn up to £26,000 to £29,000 per annum , with opportunities to grow your career with Hilton.


• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.


• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.


• Free meals on duty – Helping you stay energised throughout your shift.


• Generous holiday allowance – Enjoy 28 days’ holiday including bank holidays, increasing with service.


• Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.


• Pension scheme – Supporting you as you plan for the future.


• High street discounts – Access a range of exclusive savings through Perks at Work.


• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).


• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.


• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.

*Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Here’s what you’ll do during a typical day:

• Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue


• Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics


• Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization


• Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business


• Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations


• Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery


• Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business

What are we looking for?

A Groups, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills


• Positive attitude and good communication skills


• Commitment to delivering a high level of customer service


• Confident telephone manner


• High level of IT skills


• Excellent grooming standards


• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems


• Demonstrated previous experience working in the Conference and Events function


• Qualification, degree, or certification in a relevant field

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program


• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future


• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents


• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones


• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care


• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Exact Location: Isleworth, Middlesex, United Kingdom