Groups, Conference and Events Manager

Aimbridge Hospitality; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality company seeks a Groups, Conference, and Events Manager for its Heathrow Terminal 5 hotel. The successful candidate will oversee M&E sales operations, ensure top-notch customer service, and manage the sales team to achieve hotel standards. Essential qualifications include extensive managerial experience and a degree in a related field.

Benefits

Hotel discounts portfolio-wide

First-class training and leadership development

Wagestream - pay as earned

24/7 employee assistance programme

Minimum of 30 days holiday

Company sick pay

Commission opportunities through Boomerang program

Qualifications

• Extensive managerial experience in a similar role.
• Excellent communication skills for client and team interactions.
• Leadership abilities to motivate and develop staff.

Responsibilities

• Ensure smooth running of the Meetings & Events Sales operation.
• Promote and sell hotel facilities through events.
• Recruit and support team for maximum profitability.

Skills

Communication

Leadership

Organizational skills

Sales and marketing

Customer service

Education

Degree in hospitality or related field

Job description

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Groups, Conference and Events Manager, Slough

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Client:

Location:

Slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3b75366000fb

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

We’re looking for an experienced events sales extraordinaire for a reactive sales role at our bustling airport hotel, Hilton – Heathrow Terminal 5.

Who are we?

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot, and IHG, as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio-wide – Staff rates and up to 50% discount on food & beverage and spa
• First-class training, sales tools, and leadership development to allow you to grow your career
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Minimum of 30 days holiday
• Company sick pay - Giving you peace of mind when you need it the most
• Boomerang - Aimbridge Internals Sales Lead Program, where the lead sender can earn a 5% uncapped commission on actualized revenues

A day in the life of…

• As Groups, Conference, and Events Manager, you’ll use your experience within an events environment to ensure the smooth running of the M&E Sales operation daily.
• You’ll be a first-class representative for customer care: promoting efficiency, confidence, and courtesy within the hotel at all times.
• You’ll work with the whole commercial team to develop a proactive up-selling culture within the Meeting & Events team to maximize sales.
• As the face of the hotel for current and potential clients, you’ll actively promote and sell the hotel facilities through client show-rounds and familiarization events.
• As manager of the Meetings and Events sales department, you’ll recruit, induct, and support the team to ensure maximum profitability and a first-class guest experience, meeting and exceeding Hilton and hotel standards.

What do we need from you?

• Extensive managerial experience in a similar role, with a degree in hospitality or a related field preferred.
• Excellent communication skills to liaise with clients, suppliers, and other hotel departments, using various mediums such as email, phone, and face-to-face meetings.
• Leadership abilities to motivate, develop, and evaluate staff to ensure high performance and customer satisfaction.
• Excellent organizational and planning skills to manage multiple events simultaneously and ensure that all aspects of events are well-coordinated and executed to a high standard.
• Sales and marketing experience, financial management skills, attention to detail, a passion for customer service, and technical skills.