Event Manager

Digital Catapult; Belfast, London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Digital Catapult is seeking an Events Manager to join their Marcomms Team in Belfast. The role involves planning and delivering a variety of events while ensuring high standards in operations and customer experience. The position offers a vibrant workplace culture and numerous benefits including a performance bonus and flexible working arrangements.

Benefits

5% performance bonus

Excellent holiday package

Pension contributions

Life insurance

Wellbeing support

Enhanced parental leave

Ongoing learning and development

Social events

Equity, Diversity, and Inclusion initiatives

Qualifications

• Detail-focused with excellent communication skills.
• Ability to manage multiple events with tight deadlines.
• Flexible and a fast learner interested in technology and innovation.

Responsibilities

• Plan and deliver a portfolio of events, including logistics and attendee management.
• Coordinate day-to-day running of events, ensuring high customer satisfaction.
• Track and analyze event performance using KPIs.

Skills

Communication

Project Management

Customer Service

Event Coordination

Job description

Digital Catapult is seeking a confident Events Manager to join the Marcomms Team (Marketing, Communications, and Events). The role involves securing, planning, and delivering a portfolio of internal and external events.

The Events Manager will ensure a high standard of client and guest experience and operational delivery at events at the Centre. They will also contribute to securing event opportunities, attracting attendees and partners, and shaping content.

Key Responsibilities

• Plan and deliver a variety of events (physical, online, hybrid) for Digital Catapult, its programmes, clients, and partners.
• Ensure events align with Digital Catapult and team strategies, meet requirements, target audiences, and objectives, and add value.
• Manage event logistics, resolve issues promptly, and ensure high customer satisfaction.
• Coordinate event operations, including setup, delegate registration, speaker management, catering, AV, visuals, materials, client relations, engagement, feedback, and impact measurement.
• Build relationships with venue users, attendees, and external hosts.
• Collaborate with Marketing and Communications teams to promote events.
• Create event materials such as pitches, agendas, slides, briefing documents, and legal/financial documents following SOPs.
• Maintain attention to detail, with an interest in technology and innovation; be flexible, quick learner, and team-oriented with excellent communication skills.
• Manage multiple events across different formats, themes, and audiences under tight deadlines.
• Implement processes to monitor engagement, brand awareness, reputation, and impact.
• Manage stakeholder relationships, provide advice, and communicate updates to internal teams and leadership.
• Track and analyze event performance using KPIs and reporting tools for continuous improvement.

Application deadline: 9th June.

Benefits

• UK’s Top 100 Best Workplaces, in the UK’s Best Workplaces in Tech and Large Organisations.
• 5% performance-related bonus.
• Disability Confident Level 1 Employer.
• Excellent holiday package: 25 days annual leave, Bank Holidays, and 3 days between Christmas and New Year.
• Double-matched pension up to 10% of salary.
• Benefits allowance (e.g., health plan, private medical, holiday purchase, pension top-up).
• E-Vehicle Scheme, Cycle2Work, Tech Scheme, Gym Discounts, Give As You Earn, PerkPal.
• Life insurance 4x salary.
• Access to EAP & Financial Wellbeing advice.
• Enhanced maternity and paternity leave.
• Hybrid working with offices available 2 days/week; some roles may require more onsite presence.
• Investment in learning and development.
• Company social events, free snacks, and a vibrant culture promoting inclusion and diversity.

We foster an engaging culture where all voices are heard, with employee-led affinity groups and initiatives on Equity, Diversity, and Inclusion. We also organize social activities such as sports, volunteering, and team events.