Group Security Officer

Newcastle and Stafford Colleges Group; Newcastle-under-Lyme; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Excellent Training and Development

24 Days annual leave

Health-related benefits

Cycle to Work Scheme

Staff parking

On site restaurant facilities

Free coffee/tea and toast

Job summary

Newcastle and Stafford Colleges Group (NSCG) is seeking a Group Security Officer at the Stafford Campus to help maintain a safe and welcoming learning environment. You will patrol, engage with the College community, and act as a visible point of contact for learners and staff, with shifts including evenings up to 9pm and occasional weekends.

You will work with the security team across campuses as required, using sound judgement and strong interpersonal skills to support young people and staff.

Qualifications

• Excellent communication skills and sound judgement.
• Experience in security within a Further Education setting is desirable.
• Able to work effectively as part of a team and use initiative.

Responsibilities

• Regular patrols of buildings and grounds to maintain safety.
• Engage with learners, staff and visitors and provide guidance.
• Respond to requests for assistance and address unacceptable behaviour calmly.
• Receive and distribute parcels and support events or emergencies if needed.

Skills

Approachable

Observant

Reliable

Excellent communication

Team player

Education

General education

Job description

Based at our Stafford Campus, you will work as part of the College's security team to help maintain a friendly, safe and secure learning environment. You will be a visible and approachable point of contact for learners, staff and visitors, offering assistance and guidance and ensuring everyone receives a positive welcome. Your duties will include regular patrols of the buildings and grounds, engaging with the College community, responding to requests for assistance and addressing unacceptable behaviour calmly and professionally., You will work a shift pattern covering the College day, including evenings up to 9pm, with some occasional weekend working. Stafford Campus will be your normal place of work. As a Group Security Officer, you may also be asked to support other Group campuses on rare occasions, such as for events, absence cover or emergencies.

We are looking for someone who is approachable, observant and dependable, with excellent communication skills and sound judgement. You will be able to build trust and positive relationships with young people while maintaining clear boundaries and responding confidently to challenging behaviour. An understanding of security issues within a Further Education setting is important, ideally supported by relevant practical experience, including working with young people. You will be comfortable using your initiative, assessing situations and knowing when to seek support. The role involves regular walking patrols and practical duties, including receiving and distributing parcels. A good standard of general education is desirable, and qualifications in security or customer care would be useful; however, your interpersonal skills, professionalism and ability to work effectively as part of a team are our main priorities.

Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The group is currently home to a population of over 6,500 full-time students with around 2,000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence

The college offers an excellent benefits package which includes:

• Local Government Pension Scheme
• Excellent Training and Development Opportunities
• 24 Days annual leave, rising to 30 following 5 years' service, plus Bank Holidays and Christmas closure period.
• Health-related benefits including Subsidised Health Scheme
• Cycle to Work Scheme (Salary sacrifice).
• Staff parking available
• On site restaurant facilities and FREE early morning coffee/tea and toast, Local Government Pension Scheme; Excellent Training and Development Opportunities (supported with a dedicated budget) 24 days annual leave rising to 30 after 5 years (plus Bank Holidays and Christmas closure)