Group & Project Admin

Lancashire Women; Lancashire; Remote; GBP 15,000 - 18,000; Part time

Job summary

Lancashire Women is seeking a proactive Group and Project Administrator to provide high-quality administrative and project support across our services. You will assist with appointments, referrals and client communications, while ensuring CRM records are up to date and reporting is accurate.

You will also help deliver the Money Matters programme and support group activities behind the scenes. The role is part-time (22.5 hours/week) with a duration through September 2028, subject to funding, and

Qualifications

• Experience providing administrative support within a service delivery or project environment.
• Ability to manage multiple tasks, calendars and referrals with attention to accuracy.
• Good communication skills with clients, professionals and partners.

Responsibilities

• Support appointments and referrals for clients.
• Maintain accurate CRM records and client communications.
• Assist with workshops and project documentation.
• Support monitoring information and reporting requirements.
• Coordinate group activities and session follow-ups.

Skills

Organised

Communication

Administrative support

Time management

Tools

CRM system

Office Suite

Job description

Are you organised, friendly and good at keeping things on track?

The Group and Project Administrator provides high-quality administrative and project support across Lancashire Women's services, helping Employment, Advice and Guidance (EAG) programmes run smoothly behind the scenes. As a key point of contact for clients, professionals and partners, you will support appointments, referrals, client communications, CRM records, workshops, monitoring information and project documentation, while maintaining accurate records and supporting reporting requirements.

The role also includes providing administrative support for group activities, updating CRM records following sessions, and supporting the delivery of the Money Matters programme, enabling frontline teams to focus on delivering high quality support to clients.

Exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975. This role is open to female candidates only.

Hours : 22.5 hours per week

Duration : September 2028, subject to further funding