Group People & Culture Transformation Lead

InPost UK; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

InPost UK is seeking a Group People and Culture Transformation Lead to join our UK hub, driving large-scale, multi-year transformation across operating models, HR standards, and integrations. You will operate across Change Management, Communications, Training and Project Management with a focus on People transformation.

You will partner with Country Directors and the People & Culture leadership team to deliver pragmatic, business-focused change while guiding transition to BAU and sustaining

Qualifications

• Experience in People functions with roles such as Business Partner or Generalist
• Proven success in People Transformation and Project Management
• Ability to lead, motivate and collaborate across functions
• Excellent interpersonal, presentation and influencing skills

Responsibilities

• Deliver complex People change initiatives across InPost Group
• Develop and govern project governance; manage timelines and tracking
• Lead change management efforts for projects and transition to BAU
• Develop communications plans and support stakeholder engagement
• Collaborate closely with People & Culture Leadership and Country teams

Skills

Change management

Project management

People transformation

Stakeholder engagement

Communication

Cross-functional collaboration

Data-driven decision making

HR transformation

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Group People and Culture Transformation Lead to join our team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About The Role

InPost Group People & Culture Transformation Manager would join our transformation teams delivering large, complex and multi-year transformational change projects ranging from new Operating model, Post Acquisition Integration, People Standards and Processes implementations through to Organisational change projects.

We're looking for someone who has the experience and skills to operate across all 4 of the program disciplines: Change Management, Communications, Training and Project Management. It' s critical you have the flexibility to work and deliver between these disciplines in order to be successful in the role. HR Transformation work and experience within the HR space would be very beneficial for this role. Financial acumen is also beneficial for building business cases required for our projects.

What You’ll Be Doing

Deliver Change initiatives

• Own and delivering complex People change initiatives across InPost Group
• Not only deliver strategic change management approaches, but also be pragmatic in your approach and deliver operationally for the project too
• Experience in leading change management for new system implementations, organisational design changes and participating in projects across all People & Culture CoE disciplines

People Programme and Project Management

• Project management, including Project intake, scoping and business case creation, project Timeline, project plan creation and tracking
• Development of Project Governance
• Project meeting management and action tracking
• Project documentation, maintenance and reporting
• Risk/Issue/ Decision identification and mitigation

Change Management

• Develop overall change management plan and approach
• Lead & execute on all change management efforts for the project & support transition to BAU at the conclusion of project
• Develop impact analysis for project changes in process, system, roles and behaviours
• Define and assess key stakeholders, and create and execute stakeholder plan to actively engage key supporters and resisters

Communications

• Develop communications and engagement plans for the project
• Partner with the communication lead to support planning and execution of communication plans
• Provide guidance to project Communications on best implementation/engagement approach
• Supporting on the creation of collateral to be used with employees

Cross-Functional Collaboration

• Work closely with People & Culture Leadership team, People & Culture CoE and Country People directors, Functional leaders and Country Leadership teams.

What We Need From You

We’re looking for people who are ready for a fast-paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

• Experience in People functions, with significant time spent in function roles Business Partner, Generalist
• Demonstrated success in People Transformation and Project Management
• Proven ability to lead, motivate, and collaborate across functions
• Excellent interpersonal, presentation, and influencing skills
• Comfortable using data to inform decision-making

The InPost Process

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.