Group Payments Assistant

Benefact Group; Gloucester; Hybrid; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Group Personal Pension - up to 12%

Annual bonus 6–24%

25 days annual leave + bank holidays

Private healthcare & income protection

Life assurance

£200 charity grant

Volunteer day per year

Employee Assistance Programme

Access to virtual GP

Enhanced maternity/paternity pay

Job summary

Benefact Group in Gloucester is seeking a Group Payments Assistant to join our Gloucester office on a 9-month FTC. You will deliver accurate, timely payments for the group, handling BACS, cheques and overseas payments while ensuring FCA-aligned processes.

The role is 35 hours per week, Monday to Friday, with hybrid working. Join a charity-focused financial services group that supports hundreds of businesses and employees.

Qualifications

• Must be highly organised with ability to manage multiple streams of work within defined timelines.
• Confident in the use of multiple payment systems.
• Detailed understanding of different payment methods.
• Understanding of basic accounting principles – debits and credits, cash and revenue, inflows and outflows.

Responsibilities

• Process all payments received via all methods into core systems within SLAs.
• Process invoices against approved purchase/service orders in accounting system.
• Process refunds and take-away payments to meet SLAs and FCA guidelines.
• Produce payment runs (BACS/cheques) and set up electronic payments including overseas/urgent payments.
• Prepare reconciliations of key operational bank accounts and related ledgers.

Skills

Highly organised

Multiple payment systems

Payment methods understanding

Basic accounting principles

Tools

Accounting software

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: 9 month FTC

Location: Gloucester

Job Ref: 205209

About The Role

Benefact Group are looking for a Group Payment Assistant to join our Gloucester office.

As Group Payments Assistant you will deliver an accurate, flexible and timely payments service to the group for the settlement of payments to businesses and employees.

Why join us? Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What You'll Be Doing

• Ensure all payments received via all methods are processed into the relevant core business systems within agreed service level agreements (SLAs).
• Process invoices against approved purchase / service orders in the accounting / ordering system to include booking-in services and arranging approval of service and estimated price invoices.
• Process refunds, cancellation / take away payments onto the core business systems and accounting system to meet SLAs and Financial Conduct Authority (FCA) best practice guidelines.
• Produce payment runs, including BACS and cheques, from the accounting system and core business systems, ensuring due dates are checked, together with setting up electronic payments into the banking payments platform to include payments to overseas banks and urgent faster payments.
• Prepare reconciliations of key operational bank accounts, nominal, bordereaux etc.

What you'll need to have

• Highly organised with the ability to manage multiple streams of work within defined timelines.
• Confident in the use of multiple payment systems.
• Detailed understanding of different payment methods.
• Understanding of basic accounting principles – debits and credits, cash and revenue, inflows and outflows.

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme: on-target bonus between 6% and 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Access to virtual GP
• Enhanced maternity and paternity pay

Hear from the hiring manager

"The Group Payments Team provide a valuable insight into the financial operations of the Group. We’re looking for someone resilient and adaptable, who can thrive in a fast-moving environment and quickly grasp new concepts within our friendly and supportive team"

About Us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

• Directory of Social Change’s UK Guides to Company Giving 2017-26