Group IT Manager

RCM; Hatfield; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Discretionary bonus scheme

24 days annual leave + bank holidays

Simply Health

Staff referral scheme

Enhanced Maternity and Paternity Leave

Employee Assistance Programme (EAP)

Job summary

SAGA Truck & Van is seeking an experienced Head of IT to lead the IT function across its UK dealerships from the Hatfield head office. The role requires strategic oversight of IT systems, infrastructure, cybersecurity and vendor management across multi-site operations.

You will drive the IT strategy, budgets, and technology roadmap, ensure high availability of DMS and CRM systems, and lead project delivery for site acquisitions and deployments across the group.

Qualifications

• Proven experience managing IT within a multi-site organisation.
• Strong knowledge of IT infrastructure, Microsoft 365, networking and cybersecurity.
• Experience managing IT projects, suppliers and budgets.
• Commercially focused with strong problem-solving and communication skills.
• Automotive/commercial vehicle dealership experience desirable.
• Full UK driving licence and willingness to travel between Group locations.

Responsibilities

• Lead and manage the IT function across multiple sites.
• Develop and implement the Group IT strategy, budget and technology roadmap.
• Oversee IT infrastructure, networks, Microsoft 365, hardware, software and telecommunications.
• Manage cybersecurity, data protection, backups and disaster recovery.
• Support and manage dealership, manufacturer, DMS, CRM and business-critical systems.
• Manage IT suppliers, contracts, licences and external service providers.
• Lead IT projects, system upgrades, integrations and new-site/acquisition implementations.
• Provide effective IT support to all dealerships employees.

Skills

IT infrastructure

Microsoft 365

Networking

Cybersecurity

Budget management

Vendor management

Multi-site experience

Communication skills

Tools

DMS

CRM

Job description

Description De L'offre D'emploi

SAGA Truck & Van is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.

The SAGA Mercedes-Benz Story: The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.

This role is responsible for the management and development of IT Systems, infrastructure and support across the groups UK dealerships. Whilst this is a field based role, the successful candidate will be based at our head office in Hatfield.

Key Responsibilities

• Lead and manage the IT function across multiple sites.
• Develop and implement the Group IT strategy, budget and technology roadmap.
• Oversee IT infrastructure, networks, Microsoft 365, hardware, software and telecommunications.
• Manage cybersecurity, data protection, backups and disaster recovery.
• Support and manage dealership, manufacturer, DMS, CRM and business-critical systems.
• Manage IT suppliers, contracts, licences and external service providers.
• Lead IT projects, system upgrades, integrations and new-site/acquisition implementations.
• Provide effective IT support to all dealerships employees.

Joining SAGA Truck And Van Means

• Representing “the star,” an international luxury car brand
• Promoting vehicles with the latest technologies
• Benefiting from career opportunities within a fast-growing group
• Joining a family-owned group with strong values and collaborating with passionate people
• Participating in regular internal events that promote team cohesion (seminars, incentives, parties…)
• Enjoying many other benefits:
  • Discretionary bonus scheme
  • 24 days Annual leave plus bank holidays
  • Simply Health
  • Staff referral scheme
  • Enhanced Maternity and Paternity Leave
  • Employee Assistance Programme (EAP)

Pré-requis du poste

• Proven experience managing IT within a multi-site organisation.
• Strong knowledge of IT infrastructure, Microsoft 365, networking and cybersecurity.
• Experience managing IT projects, suppliers and budgets.
• Commercially focused with strong problem-solving and communication skills.
• Automotive/commercial vehicle dealership experience desirable.
• Full UK driving licence and willingness to travel between Group locations.