Group IT Infrastructure Lead - Cloud, Security & Ops

Southern Communications Limited; Dummer; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Buy holiday scheme

Employee Assistance Programme

Free onsite parking

Enhanced sick pay

Discounted vouchers

Gym membership discount

Annual salary review

Company mobile benefit

Referral bonus

Onsite canteen with free croissants

Job summary

Southern Communications Limited is recruiting a Group IT Infrastructure Manager to lead the internal IT infrastructure operations for SCG, ensuring secure, available, and high-performing services across the group. The role oversees cloud services, datacentres, email systems, backups, patching, and security governance.

You will drive incident response, change management, CAB governance, and vendor relationships while shaping IAM configurations and SLA definitions to meet business needs.

Qualifications

• Proven leadership and team management experience.
• Strong understanding of enterprise IT infrastructure (datacentres, cloud, network, email).
• Solid knowledge of IT service management principles and frameworks.
• Strong grasp of information security concepts and compliance (ISO27001, Cyber Essentials).
• Experience managing vendor and supplier relationships.

Responsibilities

• Oversee and be accountable for all infrastructure systems including cloud, datacentre, and email management.
• Manage backup, recovery, and disaster recovery operations.
• Lead infrastructure maintenance, upgrades and migrations.
• Ensure endpoint protection and patch management across the environment.
• Monitor performance to meet business requirements and service levels.
• Lead major incident resolution and appropriate escalation.
• Communicate with the business during incidents and outages.
• Oversee change control processes and CAB meetings.
• Manage ticket workload and priorities within the infrastructure team.
• Maintain relationships with IT vendors and suppliers.
• Ensure IAM services are configured and managed according to policy.

Skills

Leadership

Enterprise IT Infrastructure

IT Service Management

Information Security

Vendor Management

Job description

Southern Communications Limited is recruiting a Group IT Infrastructure Manager to lead the internal IT infrastructure operations for SCG, ensuring secure, available, and high-performing services across the group. The role oversees cloud services, datacentres, email systems, backups, patching, and security governance.

You will drive incident response, change management, CAB governance, and vendor relationships while shaping IAM configurations and SLA definitions to meet business needs.