Group Insurance Broking Accounts Administrator (12 month FTC)

JMG Group; Leeds; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Performance-related bonus

End-of-contract bonus

Job summary

JMG Group is seeking a Group Insurance Broking Accounts Administrator on a 12‑month fixed‑term contract based in Leeds. You will support the central IBA team to settle client premiums with insurers in line with FCA CASS5 controls and internal procedures.

Key duties include reconciling ledgers to reduce outstanding items, preparing payment files for processing, handling queries from insurers, and ensuring data security under the Data Protection Act.

Qualifications

• Handle client money and reconcile according to FCA regulation and internal procedures.
• Complete CPD and Dev-Zone training to deadlines.
• Work within Level 1–3 competency limits.
• Understand FCA CASS5 guidance and apply it to daily tasks.
• Ensure data security under the Data Protection Act.

Responsibilities

• Ensure accounts are settled within agreed credit terms under FCA CASS rules.
• Prepare payment files for cashbook upload and dual authorisation reviews.
• Resolve queries from insurers and internal referrals.
• Identify and report CASS5 breaches and log them with evidence.

Skills

Attention to detail

Reconciliation

Regulatory compliance (FCA CASS5)

Data protection awareness

Communication with insurers

Tools

Acturis PAS

Job description

Group Insurance Broking Accounts Administrator (12 month FTC)

Overall objective:

To provide dedicated support to the JMG Group central IBA team on a temporary, 12-month basis, facilitating the accurate settlement of client premiums to insurance providers within strictly defined parameters, authority limits and internal procedures, whilst maintaining compliance with FCA CASS 5 requirements. The primary focus is to reduce outstanding ledger items through effective reconciliation, timely settlement and a high degree of query investigation and resolution, working closely with insurance providers and internal teams to resolve discrepancies and progress outstanding matters. The role supports the businesses, processes and PAS (Policy Admin System) operating systems utilised across the JMG Group of companies. This is a temporary position, not a permanent appointment, requiring diligence, accuracy and sustained commitment throughout the full 12-month term. Achievement of agreed KPIs will attract a performance-related bonus, with a separate end-of-contract bonus payable on completion of the full 12-month term, recognising commitment to the role and delivery of high-quality work.

Duties and responsibilities:

Key performance indicators:

• Ensure all Key Performance Indicators are achieved and are attained compliantly with FCA CASS5 regulation

Compliance:

• Ensure client money is handled, and reconciled in accordance with FCA regulation and internal procedures, as detailed in the Compliance Manual and departmental process workflows
• Complete CPD and all assigned Dev-Zone training modules to deadlines achieving the 80% required pass and structed CPD hours
• Work within your appropriate Level 1,2 or 3 competency limits at all times
• Be aware of the company’s Compliance Manual process workflows and ensure full compliance to the procedures contained within the manual. Specifically ensure a full understanding of the following chapters.
  • Handling Client Money
  • Financial requirements
  • Complaints
  • Training and Competence
  • TCF

Security:

• Report any potential and known breaches, including weaknesses in current systems, to your line manager or senior officer of the business in a timely manner
• Take corrective action as necessary to resolve
• Ensure personal data (client and employee) is secure, held and properly utilised in accordance with the principles of the Data Protection Act.

Administration:

Specific to I-Rec – underpinned by competency levels 1, 2 & 3

• To ensure accounts are settled within the agreed credit terms and in accordance with the FCA CASS rules
• Referring any commission adjustments over prescribed group tolerance levels for review and referral code to override (Acturis PAS only)
• Commission differences in excess of prescribed limits are referred back to handlers/brokers for a system re-debit, ensuring client ledger and insurer ledger contras are matched and correct line item settled to the insurer (all PAS)
• The reconciliation of statements, involving identifying discrepancies and conducting a high level of problem solving.
• Commission reconciliation in lieu of premium settlement
• Dealing with queries from insurance companies.
• Dealing with internal referrals and queries.
• Populate payment files ready for cashbook upload to banking platforms and validation in accordance with payment processes and dual authorisation reviews
• Accurately process and maintain company business accounts.
• Manage own accounts and raise any concerns with reporting line manager or technical level 3 team member
• Identify and report to line manger any procedural or CASS5 breaches, log them on internal system with supporting evidence and satisfactory correction

Registered Office, Elmwood House,
Ghyll Royd, Guiseley, Leeds,
LS20 9LT

JMG Group is a trading style of JMG Group Investments Limited registered in England and Wales, Company Registration Number 12450180. Registered office Elmwood House, Ghyll Royd, Guiseley, Leeds LS20 9LT. JMG Group Investments Limited is a holding company, some of whose subsidiaries are authorised and regulated by the Financial Conduct Authority.