Group Head of MIS & Data Platform Transformation

National Skills Agency Ltd; Greater London; Hybrid; GBP 58,000 - 72,000; Full time

Job summary

National Skills Agency Ltd in Surrey (hybrid) is seeking a Group Head of Management Information Systems to own ILR funding data, oversee monthly returns, and lead a two-provider migration.

The role shapes the data platform, ensures data integrity across registrations, and provides a consolidated Board MI and forecasting. You will manage outsourced processing, data protection, and a cross-functional team across two UKPRNs.

Qualifications

• Substantial apprenticeship funding and ILR experience, including ownership of the monthly return cycle.
• Experience consolidating data across multiple systems and producing reliable management information.
• Proven experience delivering data or platform migrations while protecting data integrity.
• Experience managing outsourced or offshore services and maintaining effective operational boundaries.
• Strong practical data skills, including SQL and a reporting tool such as Power BI.
• Line management experience, sound judgement and working knowledge of data protection in education or training.
• Desirable: Experience of multi-registration providers, funding assurance audits, Ofsted evidence requirements, apprenticeship platforms or an internal data protection role/qualification.

Responsibilities

• Own the accuracy, completeness and timeliness of ILR and funding data across both providers, maintaining separate returns until migration is complete.
• Oversee monthly funding returns, reconciliation of funding against delivery, variance resolution and responses to departmental queries, audits and information requests.
• Maintain current funding-rule knowledge and translate changes into processes, systems and supplier instructions.
• Own the data strategy for transferring business provision between registrations, ensuring correct learner, employer and levy arrangements and no learners lost across the transition.
• Provide operational leadership with a consolidated performance view across two UKPRNs and platforms.
• Own the two-year platform migration, including data mapping, sequencing, cost, parallel running and cutover, while protecting funding and historic data integrity.
• Design and establish consolidated group reporting, including Board MI, achievement-rate modelling and forecasting.
• Own the outsourced enrolment and quality assurance service, including performance, access control, service reviews and invoice approval.
• Maintain clear operational and commercial boundaries with the supplier, including evidence of the at-cost basis and an agreed first-time-right standard.
• Monitor supplier rejection rates and ensure the boundary between outsourced processing and retained provider judgement remains effective.
• Act as internal data protection lead, working with the outsourced Data Protection Officer while maintaining clear separation of responsibilities.
• Maintain data protection records, impact assessments, subject access requests, breach response and processor arrangements.
• Lead and develop the Administration and Management Information and Compliance teams across both providers.
• Support external funding compliance scrutiny, act on findings and ensure unresolved matters have a direct route to Audit and Risk.

Skills

SQL

Power BI

Tools

SQL

Power BI

Job description

National Skills Agency Ltd in Surrey (hybrid) is seeking a Group Head of Management Information Systems to own ILR funding data, oversee monthly returns, and lead a two-provider migration.

The role shapes the data platform, ensures data integrity across registrations, and provides a consolidated Board MI and forecasting. You will manage outsourced processing, data protection, and a cross-functional team across two UKPRNs.