Group Credit Manager

JR United Kingdom; Stoke-on-Trent; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading builder's merchant seeks a Group Credit Manager to oversee credit control processes. The role requires strong financial skills, leadership abilities, and effective communication for liaising with stakeholders. The candidate will be responsible for managing risks and developing credit policies within a busy office environment.

Benefits

Profit share bonus

Private medical insurance

Pension scheme

Holiday entitlement

Life assurance

Health cash plan

Workwear/PPE

Employee assistance programs

Qualifications

• Experience in credit control required.
• Proactive team management skills essential.
• Strong communication skills for stakeholder engagement.

Responsibilities

• Lead Credit Control for multiple companies in the group.
• Manage cash collections and credit applications.
• Conduct risk assessments for credit applicants.

Skills

Financial understanding

Problem-solving

Leadership

Communication

Self-motivation

Job description

An exciting opportunity for a Group Credit Manager has become available at our Head Office. This challenging yet rewarding role involves leading Credit Control for our group of companies, reporting to the Finance Director. The role includes overseeing credit-related activities such as managing risk, developing and implementing credit policies, and managing the team. This is an office-based position at our Head Office in Shirley, near the M42.

The successful candidate will:

• Have prior experience working within a busy credit control team,
• Have strong financial understanding,
• Possess problem-solving skills,
• Be confident leading a team,
• Be self-motivated and driven,
• Have excellent communication skills, as the role involves liaising with internal and external stakeholders to ensure the success of the credit function.

Key responsibilities include:

• Act as the main contact with Credit Insurers, monitoring insured limits, submitting claims, and assisting in renewal negotiations,
• Organise and lead monthly meetings with senior management,
• Provide management information on bad debts, debtor days, collections, and other reports,
• Manage cash collection for all group companies,
• Ensure departmental systems and protocols are efficient and well-policed,
• Oversee the Credit Control Department and manage the team proactively,
• Handle credit applications and provision of PODs,
• Make major or sensitive credit decisions,
• Control credit limits,
• Manage litigation, insolvency practitioners, and pursue claims,
• Set and manage credit policies and credit notes,
• Conduct risk assessments for existing and new credit applicants,
• Maintain strong relationships across departments,
• Review sales Terms and Conditions before approval,
• Visit customers and sites as needed.

Benefits include profit share bonus, private medical insurance, pension scheme, holiday entitlement, life assurance, health cash plan, workwear/PPE, and employee assistance programs.

About Us

With over a century in construction, we are one of the UK’s largest independent builders’ merchants with branches across the Midlands and South-East, offering a wide range of building materials and expert advice. We are committed to our people and communities, supporting local charities and fostering a people-first culture that values well-being, growth, and inclusivity.