Group Credit Controller (Hybrid) - Drive On-Time Payments

Lucion Services Group; Warrington; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Hybrid working opportunities

Competitive salary and benefits

Job summary

Lucion Group is seeking a Group Credit Controller in Warrington to help maintain the financial health by ensuring on-time payments and strong customer relationships. You will work across multiple Group companies, developing commercial awareness and contributing to wider finance processes.

You’ll manage accounts, chase overdue invoices, resolve billing queries, and support reconciliations while collaborating with internal teams to keep records accurate and processes efficient.

Qualifications

• Previous experience in Credit Control, Debt Collection, Collections, Accounts Receivable or a similar role.
• Strong communication skills and the confidence to have professional conversations about outstanding payments.
• A natural ability to build relationships and handle queries constructively.
• Excellent attention to detail and a commitment to maintaining accurate records.
• Good working knowledge of Excel and finance systems.
• Strong organisational skills, with the ability to prioritise competing demands.
• A proactive, practical and solutions-focused approach.
• A willingness to learn, develop and take on new challenges.
• A positive attitude and a genuine team-player mentality.

Responsibilities

• Taking ownership of customer accounts across multiple companies within the Group.
• Driving timely payments by proactively following up outstanding invoices by phone and email.
• Keeping on top of aged debt and identifying opportunities to reduce overdue balances.
• Solving problems by investigating and resolving invoice, billing and payment queries.
• Managing payments and reconciliations, including allocating receipts and keeping customer accounts accurate.
• Building strong relationships with customers and internal teams to resolve issues and keep things moving.
• Maintaining accurate records and ensuring financial information is up to date.
• Finding better ways of working by contributing ideas to improve finance processes and procedures.
• Working as part of the wider Finance Team, gaining insight into other areas of the function and developing your skills along the way.

Skills

Credit Control

Debt Collection

Accounts Receivable

Communication skills

Relationship building

Attention to detail

Organisational skills

Proactive approach

Team player mentality

Tools

Excel

Job description

Lucion Group is seeking a Group Credit Controller in Warrington to help maintain the financial health by ensuring on-time payments and strong customer relationships. You will work across multiple Group companies, developing commercial awareness and contributing to wider finance processes.

You’ll manage accounts, chase overdue invoices, resolve billing queries, and support reconciliations while collaborating with internal teams to keep records accurate and processes efficient.